This profile has been claimed by the business owner or representative.
Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice hotel Lovely
Business response:
Keisha, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
From the Arrival to the departure everything was great
Business response:
Thank you for the fantastic feedback of Extended Stay America. We are delighted to know that right from the check-in you had a great time with us. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Unhappy customer Samira is RUDE! Horrible phone etiquette! Hotel is understaffed and GM never returned phone call.
Business response:
Monique, thank you for letting us know about your stay. We are extremely concerned to read your comments and apologize that our associate was rude to you. Our staff genuinely cares about providing an enjoyable stay for all of our guests, so this incident is not a reflection of our usual service standards. Appropriate action has been taken to ensure this is not repeated. We apologize for this unpleasant experience and hope you will consider a second visit. Sincerely, Hotel Management
Fair price for the room as it is. Staff could be more attentive and easier to reach. Good location near stores and food options.
Business response:
Thank you for staying at our hotel. We are pleased to know you liked our associates and that you also enjoyed our ideal location. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Simply great staff is great location is great no other extended stay can match
Business response:
Thank you for staying with us. It is a pleasure to know you liked not only our courteous associates but also our ideal location, which made your traveling to different destinations an easy task. Your praises are shared with all of our team members. Thank you once more reviewing Extended Stay America, and we look forward to seeing you soon. Sincerely, Hotel Management
The room are actually better than I expected I’ve stayed here a week and I can’t complain about the room itself or the service I will recommend extended stat America to a friend far as a live in hotel
Business response:
Thank you for choosing Extended Stay America and for recommending us to future travelers. It’s a pleasure to know you liked your well-kept suite as well as the service provided by our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.5 star rating with 1,557 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.