This profile has been claimed by the business owner or representative.
Extended Stay America - North Chesterfield - Arboretum
- Hotels
- Richmond, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
241 Arboretum Pl., Richmond, VA, 23236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean hotel Clean stay
Very basic The room was stark, no kitchen items stocked, had to get items from front desk. No toilet paper holder. Bed was comfortable. The outside areas near doors had a lot of trash. Location was very close to where we needed to be & was a pet friendly hotel.
Business response:
Thank you for reviewing your stay with us. We regret your disappointment with your room and that you were not aware of our dishware policy. We will share your comments with our team and make our front desk communicates this more clearly going forward. We will also review your comments with our housekeeping team regarding the cleanliness issues you encountered and take steps to ensure we are more diligent going forward. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Manageme... read more
The location for my purposes worked, i.e. a soccer tournament.
Business response:
Thank you for sharing your experience at our hotel. We are glad our location worked well for you and that you had a pleasant stay overall. Thank you once more for your review. Please come back and see us again soon. Sincerely, Hotel Management
Lovely stay at this hotel. Rooms were super clean and Covid clean.
Business response:
Thank you for appreciating our team's efforts in maintaining a clean and safe environment for our guests. We are glad you were pleased with our immaculate accommodations and that you enjoyed your stay with us. It was our pleasure having you as our guest at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Easy check in and safe and clean room. No issues at all.
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that our spotless accommodations made for a memorable experience. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
I had a goid stay at this hotel. It was clean & quite.
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. It is nice to know you liked our refreshing accommodations. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean hotel Comfort stay n clean room
Business response:
Ronnie, thank you for reviewing your stay with us at Extended Stay America and for taking the time to post a review. We are glad you were pleased with our immaculate and comfortable accommodations. It was our pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean hotel My hotel room was clean, i enjoyed my stay here in richmond va ESA
Business response:
Thank you for choosing Extended Stay America. We are delighted to know you had a great stay and that you loved our clean accommodations. It was a pleasure hosting you, and we look forward to your next visit. Sincerely, Hotel Management
My hotel was clean, i enjoyed my stay here at midlothian.
Business response:
Thank you for your feedback on Extended Stay America. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. We appreciate your business and look forward to hosting all your future visits to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - North Chesterfield - Arboretum
How is Extended Stay America - North Chesterfield - Arboretum rated?
Extended Stay America - North Chesterfield - Arboretum has a 4.6 star rating with 1,686 reviews.
When is Extended Stay America - North Chesterfield - Arboretum open?
Extended Stay America - North Chesterfield - Arboretum is open now. It will close tomorrow at 12:00 a.m.