This profile has been claimed by the business owner or representative.
Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfort without much else Late check in and staff member seemed generally disinterested. Not in any uniform or dress that would indicate he even worked there. Room was fine for my short stay.
Business response:
Dear Guest, We apologize for the lackluster experience you encountered during your recent stay. It is disappointing to hear about your late check-in experience and the demeanor of our team members. Providing attentive and professional service is fundamental to us, and we regret that we fell short in this instance. Your feedback is invaluable, and we will address these concerns internally to ensure improvements are made. We are glad to hear that your room met your comfort expectations, but we understand the importance of a we... read more
Awesome
Easy check-in, friendly staff, clean, and quiet
Business response:
Dear Marsha, Thank you for staying with us and sharing your review. We are pleased to know that you had a seamless check-in experience and loved the friendliness of our staff. We're also glad you enjoyed our hotel's cleanliness and tranquility. We strive to provide a welcoming and serene environment for all our guests, so it's great to know our efforts have paid off. Thank you for taking time out of your day to recognize our efforts. We hope you choose Extended Stay America whenever your travels bring you back this way.Since... read more
In a convenient area around the airport. Stayed on the 3rd floor which seemed to be mainly occupied by permanent residents. Floor smelled of smokers. Other than that a wonderful stay.
Business response:
Dear Danielle, We are delighted you enjoyed your stay at Extended Stay America. Our proximity to the airport offers convenience, and we appreciate your positive feedback. We apologize for any inconvenience caused by the smell. Your satisfaction is our priority, and we look forward to welcoming you back for another wonderful experience.Sincerely,Hotel Management
Staff wasn’t very friendly at the time of check in.
Check Bedding Great Customer Service
Business response:
Dear LaShunda, It was a pleasure reading about the excellent service you received from us. We take pride in providing a welcoming and helpful environment for our guests. Knowing our staff exceeded your expectations truly motivates us. We hope you'll choose to stay with us again soon!Sincerely,Hotel Management
Rooms are a very good size. Water was hot with good pressure. Very convenient location in relation to the airport. The guy at the front counter was very informative and helpful with our questions.
Business response:
Dear Jeff, We are thrilled you had a positive experience at Extended Stay America. Our spacious rooms, hot water with good pressure, and convenient location near the airport are just some of the highlights of our hotel. We are glad our front desk staff could assist you efficiently. We look forward to welcoming you back soon and wishing you another pleasant stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,309 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.