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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk staff are so helpful and professional
Always a great stay
Business response:
Dear Chanelle, We're thrilled to hear that your stay at Extended Stay America was consistently great! Our team works hard to provide a positive experience, and your feedback is truly appreciated. Thank you for choosing us, and we look forward to welcoming you back for another excellent stay.Sincerely,Hotel Management
The staff were great. Unfortunately the entire second floor and our room smell old and smoky like people previously smoked in it. It could be in the acoustic ceilings and improper cleaning before painting. Our room 205!like like it was newly painted-poor workmanship. This place could be really nice it it was fixed up properly. The were lots of customers smoking marijuana. Informed staff at counter. The pillows could be better as well. Just things you should know. Good luck with the place.
Business response:
Dear James, We appreciate your positive comments about our staff and regret the challenges you faced during your stay. We apologize for the unpleasant odors and the issues with the room's condition. Your observations are crucial for our improvement, and we are addressing the concerns with our maintenance and housekeeping teams. Rest assured, we are actively working towards enhancing the overall experience for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to exceed your... read more
This was the 2nd time I stayed at this hotel. Last time the room soundproofing was excellent, making the airplane traffic at the nearby airport nearly inaudible. The sound insulation in the room this 2nd time was horrible. I was kept up all night by the airplanes taking off and landing constantly, even at 3am. The a/c / heater was located right next to the bed and was equally as noisy. The other issue was the hotel advertising their "Free breakfast." It was pretty slim. Just coffee, packaged muffins, and microwavable oatmeal... read more
Business response:
Dear Mark, We appreciate your return to our hotel and apologize for the inconvenience you encountered during your stay. We're sorry about the issues with the sound insulation and the limited breakfast options. Please be assured that we take your feedback seriously and will look into ways to improve in these areas. Your satisfaction is our priority, and we regret falling short of your expectations. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management
Thanks for excellent service
Business response:
Dear Chanelle, Thank you for choosing Extended Stay America. It is nice that you were happy with your visit and had a wonderful time with our staff. Please visit again the next time you are in the city to enjoy our area and services. Sincerely,Hotel Management
Nice place
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 4.2 star rating with 1,217 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.