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Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rooms are not maintained in good condition
Floor was sticky
Business response:
Dear ERIC, Thank you for your feedback. We apologize for the inconvenience caused by the sticky floor in your room. Maintaining cleanliness is a top priority, and we are investigating this issue with urgency. Your comments help us improve, and we appreciate your understanding. We value your input and hope to welcome you back for a better experience.Sincerely,Hotel Management
Great staff
Business response:
Dear Terro, Thank you for your feedback! We appreciate your positive comments about our staff. Providing exceptional service is our goal, and we're pleased to hear that our team made a positive impression. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience at Extended Stay America!Sincerely,Hotel Management
Poor lack of service
Business response:
Dear Francis, Thank you for your feedback. We apologize for the poor service you experienced during your stay. Guest satisfaction is our priority, and we regret any inconvenience caused. We are addressing this issue with our team to improve our service standards. We value your input and hope to welcome you back for a better experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,231 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.