This profile has been claimed by the business owner or representative.
Extended Stay America - Oakland - Alameda Airport
- Hotels
- Alameda, CA
About this business
Location details
1260 S. Loop Rd., Alameda, CA, 94502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No complaints. Competitive price for the area. Very friendly staff.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found our hotel to be a great value! I truly appreciate your kind comments about our friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Nice Hotel Great location to catch a flight if your leaving in the morning. Rental car return is near by.
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with a comfortable stay and convenient location. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice hotel for business travelers Quite under staffed, reception desk unattended most of the time. Bad coffee. Hotel is very clean and well kept. Noisy fridge in rooM but was fixed/changed after complaint.
Business response:
Thank you so much for posting a review of our property. Please accept our apologies for the inconveniences you experienced. In response to your feedback, I will make sure we are responding to guest needs in a timely manner. Still, I am glad to read that you had a positive stay overall and enjoyed our comfortable rooms. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
It's ok for price The hotel is clean and good for the price. The night manager has an attitude and was rude.
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about that our hotel and rates; however, I sincerely apologize for the service issues you experienced. To uphold our company’s high standards, I will work with our staff to ensure that each guest receives professional customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
New Years Eve Stay Over New Years Eve party on U.S.S. Hornet
Business response:
Thank you for taking the time to write a review of your experience with us. I am glad to read that we were able to accommodate your needs with a satisfactory stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Adequate but not enough upfront data I wasn't aware that it was essential to rent a vehicle. I would've preferred not to. I wasn't made aware how far away I was from civilization @ that location. In addition, the rooms should be cleaned daily, not weekly. Continental breakfast should last until noon.
Business response:
Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. In response to your feedback, I will make sure our property information is up to date and that we are clearly communicating our amenities during guest arrivals. The staff and I appreciate your comments, as it will only help us to improve. We would love to have another chance to provide you with a better experience at our hotel the next ... read more
Great Clean Place, friendly clerks The best hotel in town. It's in the middle of nowher . Very private and very cheap rooms. It was amazing with a big bathroom and Full kitchen :) I'm coming back again :)
Business response:
Thank you so much for posting a review of our property. I’m so pleased to read that you enjoyed our comfortable accommodations as well as our friendly customer service. I am thrilled that you found our hotel to be a great value! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
A great stay It was a fabulous get away and the hotel was a great find at a great rate, can't wait to go back.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience at a great value! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Oakland - Alameda Airport
How is Extended Stay America - Oakland - Alameda Airport rated?
Extended Stay America - Oakland - Alameda Airport has a 3.4 star rating with 2,202 reviews.
When is Extended Stay America - Oakland - Alameda Airport open?
Extended Stay America - Oakland - Alameda Airport is open now. It will close tomorrow at 12:00 a.m.