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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Good
Business response:
Mikeia, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jason, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
I loved the front reception area, the fact that the receptionist was busy but still acknowledged me was the best feeling. Specially since I was coming from another hotel where I had an awful experience. I don’t think there was anything I didn’t like.
Business response:
Thank you for sharing details of your visit at Extended Stay America. It was a pleasure to learn you liked the warm welcome you received from our associates and that you had a great stay with us. Thank you once more for your comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Plenty of parking, good customer service and great location. The actual room was clean but smelled, the microwave didn't work, beds were comfortable.
Business response:
Gabe, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and were impressed with our courteous associates. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Oakland gameday stay The outside of the hotel looks nice and promising, but service wasn’t great. Nobody answered phones or answers security gate which doesn’t work well either. Rooms need to be cleaner. My lock on the door looks like it would not take much for anyone to just walk in.
Business response:
Andrew, thank you for sharing your thoughts about your stay. We are happy to know you liked our location, but we are sorry for the service issues you had and the inconvenience it caused. We appreciate you letting us know how we can improve as well as what we are doing right. Thanks for staying with us, and we would love the opportunity to serve you again soon. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Latoya, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
The beds are very hard The bed was very hard, didn't get a great sleep
Business response:
Mathieu, thank you for taking the time to review your stay at Extended Stay America. We're glad to know overall you had a pleasant experience, but we're sorry that you were not completely satisfied with our beds. Please know our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,093 reviews.
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.