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Extended Stay America - Oakland - Emeryville
- Hotels
- Oakland, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3650 Mandela Pkwy., Oakland, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was good for the price. The sheets seemed a little dingy but after a whole day walking San Francisco streets we were too tired to care. It was comfortable enough. I like the fact that it has flooring instead of carpet. Also, the front desk staff was polite. I didn't care for the continental breakfast either but again, we were there to sleep and rest. I couldn't find anything in my budget in SF :)
The stay was okay. The room had all the basics that you may need staying overnight. Bathroom needs an upgrade to the 21st century or at least a modern shower head. The breakfast’n’go thing is a joke. All hotels have coffee available for their guests either in the room or next to a reception desk. I could find neither coffee nor coffee maker in my room. Great convenient location!
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you had a comfortable stay with us and liked our location. However, we are sorry for the disappointment you had with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. Please note, we would like to inform you that coffee machine for your room is available at the front desk and it’s complimentary. We value your feedback and hope you will give ... read more
it was ok. i wish they had a few things like ice, but room was clean and nice
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and liked the cleanliness of your room. We value your feedback as it will help us improve our facilities moving forward. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Hotel was clean and staff was friendly. Overall stay experience was good. Thank you
Business response:
Daniel, we appreciate the fantastic review and we thank you for choosing Extended Stay America. Your comments were a pleasure to read; it is always nice having our devotion to service recognized! Thank you for choosing us and we hope to serve you again in the future. Sincerely, Hotel Management
It was okay. Room was clean. The kitchen was not stocked with kitchenware it had to be requested and picked up. No oven! Burners did not heat well. Towels had to be picked up too. It's a guests do it yourself kind of place.
Business response:
Corinne, thank you for taking the time to review your stay. Although we’re glad to know you liked your well-kept room, we’re sorry for the inconvenience you had due to our hotel policy and for not meeting some of your expectations. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Premises and room not well maintained (lots of litter in parking lot, hallways need vacuuming, bathroom not clean)
Business response:
Angela, thank you for sharing feedback about your stay. We know that a fresh, clean hotel sets the tone for a wonderful stay, and we regret this was not your experience. Our hotel is committed to ensuring cleanliness for all of our guests, and we are concerned that this did not occur. Your feedback has been shared with the housekeeping team to be more attentive in their work. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Oakland - Emeryville
How is Extended Stay America - Oakland - Emeryville rated?
Extended Stay America - Oakland - Emeryville has a 4.1 star rating with 1,108 reviews.
When is Extended Stay America - Oakland - Emeryville open?
Extended Stay America - Oakland - Emeryville is open now. It will close tomorrow at 12:00 a.m.