Extended Stay America - Oklahoma City - NW Expy.

Anonymous 

on Expedia

15 years ago

. The room had a strong spicy food odor. The staff graciously cleaned it again. I popped corn. But nothing diluted the smell. 

Kristie 

on Expedia

15 years ago

Not impressed Hotel room was dirty found things under the sheets. My children would not sleep under the covers. The hotel had a funny smell that we could not tolerate found another hotel the next morning. They did give a refund for the nights not stayed. 

Richard 

on Expedia

15 years ago

won't return survey says it all....plus they lost power on Christmas Eve and backup generator didn't work.....I realize the weather was unusually bad but they knew the storm was coming and should have tested the generator prior to using it. 

Andi 

on Expedia

15 years ago

The worst hotel I have ever stayed in...... This hotel was terrible. The floors were so dirty I wouldn't let the kids walk on them without their shoes. The beds were hard and the sheets looked dingy. The girls at the front desk were very helpful and friendly. If it hadn't been so late I would have gone to another hotel. The location was bad as well....... 

Anonymous 

on Expedia

15 years ago

Needs Improvement Room was not ready until 5:00. One of the staff on board was not very friendly nor hlepful. 

Gata roja 

on Expedia

15 years ago

Unsatisfactory The hotel was in a great location. I had registered for a queen size bed. My bed was full size and on the box spring was what appeared to be feces or other bodily fluids. The bed was very comfortable. The room was supposed to be non smoking but because ventelation is poor, smoke from the third floor rooms came down. Since I was exhausted I overlooked this and they changed my room the next day. 

Anonymous 

on Expedia

15 years ago

ESA Oklahoma City-NW The staff was friendly and helpful, but the building itself was not very clean. I made a few calls to repair a light that was not working between the beds that never got repaired. They did not show in the maintenance log that I had called and made the request after they said they would send maintenance to look at it. The screens in both windows had large holes in them. The elevator was a bit disgusting. It was not very clean and the linoleum on the floor of the elevator if dire need of replacement. The s... read more

Anonymous 

on Expedia

15 years ago

Needs Improvement Our room smelled terrible, there were stains all over the floor, the sheets were wrinkled as if they hadn't been washed, the hotel entrance was so hidden that we were lost for 30 minutes even with a map. It was an all-around bad experience. Oh yeah, the elevator door had obsenities etched into it and the floor of the elevator was broken and peeling up.