Extended Stay America - Oklahoma City - NW Expy.

Anonymous 

on Expedia

11 years ago

Construction & noise There was construction in the main area well past 11:30PM and only when I ask how long, ( they said till 12:30 am) it finally stopped. then about 2AM there was very loud talking at the front desk. sounded like the front desk clerk and guests. 

Jackie 

on Expedia

11 years ago

Looks good from the pics The room smelled like an old ashtray. It reeked of stall smoke. The towels, bed linens, everything even though it was supposed to be a non-smoking room. The smoke detector had been disabled. The floor was so sticky that our shoes stuck has we walked in. 

Lola 

on Expedia

11 years ago

I'd rate them a zero if I could. Waited 15 minutes before I could check in while the girl at the front desk chatted about all her tattoos, our nonsmoking room reeked of cigarettes, smoke detector dangled from the ceiling clearly not working, ketchup or some sauce splattered all over the walls, blood stained sheets, among many other issues. When I asked the girl at the desk to have our room cleaned she said the housekeepers are gone for the day! I was truly amazed by my experience here. I of course, did not stay there. 

Mandi 

on Expedia

11 years ago

Very dirty and unkempt facility! The photos on Expedia did not represent the condition of the hotel at all! The carpet was stained and coming up in places. The comforter had a dark red stain on it, so had to ask for a new blanket and slept with only the sheet and blanket. The towels were stained from previous uses. We felt so dirty here that we didn't even take off our shoes except to shower before bed. I guess the moral of the story is you get what you pay for here. 

Brian P. 

on Expedia

11 years ago

Stay Elsewhere This non-smoking room smelled like smoke due to the poor ventilation. People in surrounding rooms (presumably smoking-designated rooms) smoked all day/night and the smoke filled my room almost completely. There were stains all over the carpet, the elevator hasn't been cleaned in days or longer (the same candy wrapper that was in one corner when I checked in was there when I checked out 2 days later), the walls were paper thin, and the "continental breakfast" was the most meager I've ever seen. 

Andy 

on Expedia

11 years ago

I COULD NOT EVEN GET A ROOM!! I BOOKED THE ROOM ON EXPEDIA AND WHEN I GOT TO THE HOTEL, A WOMAN WHO SAID SHE WAS THE CLEANING LADY AND DIDN'T KNOW ANYTHING ABOUT ANYTHING WAS THERE. SHE SAID THE MANAGERS HAD JUST WALKED OUT AND WERE NOT THERE AND SHE DIDN'T KNOW WHAT WAS GOING ON. I CALLED SEVERAL TIMES BEFORE I ACTUALLY GOT TO THE HOTEL AND ALL THE NUMBERS WENT TO THE FAX MACHINE. ONCE I GOT THERE AND WAS TOLD I HAD NO PLACE TO STAY, I CALLED EXPEDIA AND A CSR NAMED THOMAS TOOK MY COMPLAINT. HE TRIED TO CALL EXTENDED STAY O... read more

Honey 

on Expedia

11 years ago

bed bugs Omj its was. A fat red bed bug in the tub yes not in bed but Alive an real 

Mary Jane 

on Expedia

11 years ago

It was a smoking room! Not easy to find! It was so set back from the crowded, busy street, and with small signage that even our local host had a hard time finding it. For the 3 nights we stayed, there was a q-tip on the floor right across from the elevator at the 3rd floor, along with a few other pieces of trash near there that, even having twice seen cleaning persons on the floor, never got cleaned. There also was a sticky liquid mess on the tiled(?) area between the carpeting to each wing of the 3rd floor - never cleaned. ... read more