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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The place was clean and linens were clean. It says Breakfast included but there wasnt really a breakfast...it should say coffee and muffin included. Breakfast should include hot menis such as egg, oancake and such. They have a sign by the entrance door, No Smoking but they have the ash tray by the door and smells like cigarette and marijuana every time.
Business response:
Dear aileen, Thank you for your feedback. We’re glad you found the place and linens clean. We apologize for the misleading breakfast description and the smoking issue. Your comments are invaluable, and we will address these concerns immediately. We appreciate your patience and hope to provide a better experience on your next visit. Sincerely,Hotel Management
Everything was great. Staff were super. Only negative is that the mattress in my room was shot and should be replaced. I ended up sleeping in the chair.
Business response:
Dear Mark, Thank you for your kind words about our staff. We are glad you enjoyed your stay overall. We appreciate your feedback regarding the mattress and will certainly look into it. Your comfort is important to us, and we hope to make your next visit even better.Sincerely,Hotel Management
No maid service. The room was fin but I should not have to pay to have my room cleaned. I extened my stay but they said that I forfeited the maid service. I stayed ten days and couldn't even get my trash taken out.
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Business response:
Dear Michael, Thank you for your feedback. We apologize for any issues you experienced during your stay. Your comments are important to us, and we are committed to improving our services. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
Our first room had a leaking toilet…hotel phone numbers should be posted, each number I googled was the corporate office. Finally had to walk back to office, was given another room but it was not a king bed room which is what I wanted.
Business response:
Dear Melody, Thank you for your feedback. We apologize for the inconvenience with the initial room and the confusion with the phone number. Your comments will help us improve, and we will ensure better communication and room allocation in the future. We hope you give Extended Stay America another chance to provide a seamless stay.Sincerely,Hotel Management
Convenient, easy to get anywhere. Someone needs to watch the ashtray out front. First time I passed it, it was overflowing to the ground. Second time, smoke was billowing out of it.
Business response:
Dear John, Thank you for your feedback. We're glad to hear you found our location convenient. We apologize for the condition of the ashtray and appreciate you bringing it to our attention. This will be addressed promptly to ensure a cleaner and more pleasant environment for all guests. We look forward to welcoming you back to Extended Stay America for an improved stay.Sincerely,Hotel Management
Rugged, utilitarian decore but quiet and clean
Business response:
Dear Carol, Thank you for your feedback. We're glad to hear that you found our hotel quiet and clean. We appreciate your comments about the decor and will take them into consideration for future improvements. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,292 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.