Extended Stay America - Olympia - Tumwater

Business response:

Dear Christian, Thank you for sharing your feedback. We understand that the location didn’t meet your expectations, and we appreciate your perspective. While we strive to offer a comfortable and safe environment for all guests, we recognize that the surrounding area may not always align with everyone’s preferences. We value your input and hope to provide a better experience on your next visit.Sincerely,Hotel Management 

Business response:

Dear Peter, Thank you for your review. We appreciate your feedback and are glad your stay met expectations for a 2-star property. We always strive to provide a comfortable experience and are continuously working to enhance our services and facilities. We hope you’ll consider staying with us again, and we look forward to the opportunity to exceed your expectations.Sincerely,Hotel Management 

Business response:

Dear Christa, Thank you for your thoughtful review! We are delighted to hear you enjoyed the serene environment during your stay at Extended Stay America. It is great to know the proximity to nearby conveniences, like Jack in the Box, added to your experience. We look forward to hosting you again and providing another comfortable and enjoyable stay.Sincerely,Hotel Management 

Business response:

Dear Janice, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management 

Business response:

Thank you, Donald, for your fantastic feedback! We’re thrilled to hear you enjoyed your stay at Extended Stay America and appreciated our clean rooms and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience!Sincerely,Hotel Management