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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is exceptional ! Melissa the assistant manager, Marissa the evening desk clerk and Kayla (sp?) the night shift clerk were so friendly and courteous and accommodating..... We'll be back !
It was fine. It's a budget hotel so you get what you pay for. It was clean enough but everything was a bit older and outdated. There are a ton of homeless people that hang around outside, but they leave you alone except for stealing cigarettes.
Business response:
Dear Lindsey, Thank you for choosing us. It is glad to know you had a pleasant stay. However, we are sorry for not meeting all your expectations while staying with us. We have noted your observations regarding the need to update and renovate and currently having the same conversation with our brand leaders. In the meantime, our staff is committed to keeping our property clean, fresh, and up-to-date throughout our hotel. Our front desk team is always available to help you. Thank you again for sharing your findings, and we hop... read more
Your rooms are incredibly noisy. Between the exhaust fan that cannot be turned off, the air that kept coming off and on, and the refrigerator motor, I did not sleep well. The outside garbage can was over the top full, and there were homeless wandering around. I felt a bit unsafe. Your room was clean, and the people at the desk were very nice.
Business response:
Dear Donna, We are glad you stayed with us recently, and we appreciate you taking the time to post comments about your experience. We are sorry your sleep was disturbed by noise from the exhaust fan and refrigerator motor. We take our guests' safety and security very seriously and have policies and procedures to ensure this protection. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely,Hotel Management
I left my iPad in the room after checking out and they kept it safe for me.
Business response:
Dear Quint, Thank you for your recent stay and taking the time to review our hotel. We appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,242 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.