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Extended Stay America - Olympia - Tumwater
- Hotels
- Tumwater, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1675 Mottman Rd. SW, Tumwater, WA, 98512, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast was coffee, muffin and nut bar.
Business response:
Dear Felix, Thank you for reviewing your stay. We apologize for the issues that kept your stay from being perfect. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience we strive to provide every guest.Sincerely, Hotel Management
1A
I enjoyed the king bed
Business response:
Dear Eric, Thank you for your kind review of Extended Stay America. We are pleased to read about your enjoyable stay and that our comfortable beds provided you with a relaxing night’s sleep. Thank you for choosing to stay with us; we hope to have the opportunity to welcome you back soon.Sincerely,Hotel Management
Hair dryers should be provided in the room.
I was there for only a night but the staff was great and speedy check in
Business response:
Dear Brianna, Thank you for taking the time to share your positive experience at Extended Stay America. We're delighted to hear that you had a great stay and that our staff was able to provide you with a speedy check-in process. We strive to provide excellent customer service to all our guests, and it's always rewarding to receive feedback like yours. We hope to welcome you back again soon for another enjoyable stay.Sincerely,Hotel Management
Due in part to being pet-friendly, this otherwise nice facility is rough, with finishes, especially carpeting worn and dirty in common areas; with other minor damage in guest units. There is a lot of noise in the building, at least until about 10 or 11 pm, when some of the building exhaust fans seem to turn off. The in-unit refrigerators and through-wall HVAC units are nice conveniences, but moderately noisy when running. The kitchenettes are handy, but you will have to check-out dishes from the front desk.
Business response:
Dear Douglas, Thank you for taking the time to evaluate your stay. We appreciate you pointing out specific items you loved and areas where we can improve. We always aim to provide every guest with the excellent experience expected of us. However, we are sorry for falling short in some aspects, and we understand how the issues you described kept you from having a great time. Your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Olympia - Tumwater
How is Extended Stay America - Olympia - Tumwater rated?
Extended Stay America - Olympia - Tumwater has a 4.2 star rating with 1,318 reviews.
When is Extended Stay America - Olympia - Tumwater open?
Extended Stay America - Olympia - Tumwater is open now. It will close tomorrow at 12:00 a.m.