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Extended Stay America - Omaha - West
- Hotels
- Omaha, NE
About this business
Location details
9006 Burt St. NW, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Mold It was a good stay. The bathroom ceiling had mold on it! The room smelled musty!
Business response:
Ryan, thank you for being our guest at Extended Stay America. We're glad to know you had a pleasant time with us, but we're sorry for the smell you experienced on your stay. Please be assured that we have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. We hope this did not overshadow your otherwise positive experience, and we look forward to seeing you again soon. Sincerely, Hotel Management
You get what you pay for First the good: 1. the king size bed was super comfy! 2. The full kitchen was great to avoid eating out constantly. 3. Even though it was constantly below freezing, the room was nice & warm and comfortable. 4. The room was clean, although there was a very slight old smoke smell, but it wasn't too noticeable. 5. The price was really good. Then the bad: 1. The pillows were very worn, except for the extra I had to go to the front desk to request, because there were only 3 on the king size bed. 2. The pu... read more
Business response:
Diane, thank you for staying with us and sharing your observations. We appreciate your comments, both positive and negative, which help us to improve our services. We have shared your concerns with our staff, and we are taking appropriate measures so that we can make your next visit a perfect one. We hope that the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Short relaxed stay Very cute place and loved having a kitchenette. Only complaint was the shower - the faucet would continue to run despite the shower head being on. Would definetly stay again especially for the reasonable price!
Business response:
Thank you for the kind review of Extended Stay America. We are delighted to know you liked having a fully-equipped kitchen to cook your own meals and that you had an excellent stay with us. Your feedback for the shower head has been shared with the maintenance team for review and action. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
good hotel for good price
Business response:
Lauren, thank you for choosing to stay with us at Extended Stay America. We're glad to know you found us to be at a fair price and that you had a pleasant experience. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Too cold, but not bad Room was okay, it was extremely cold and took several hours to warm up. It didn't seem to have regular things like cups, other basics, and seemed like the room isn't often used. We slept in our clothes and felt a bit uncomfortable. Other than that the staff was great, the hotel was fine, not exceptional, but still worth the price.
Business response:
Ryan, thank you for choosing Extended Stay America. We're glad to know you were pleased with the service provided by our staff and that overall you had a pleasant experience. However, we're sorry for the inconvenience you mentioned. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Kyleigh, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Jan, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Omaha - West
How is Extended Stay America - Omaha - West rated?
Extended Stay America - Omaha - West has a 3.2 star rating with 1,162 reviews.
When is Extended Stay America - Omaha - West open?
Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.