Extended Stay America - Omaha - West

Business response:

Thank you for choosing to stay with us at Extended Stay America. We're glad overall you had a pleasant time with us, but we're sorry for not meeting some of your expectations. Please know every room of our hotel has a full-size refrigerator which includes ice trays for our guests’ convenience, and that is why we do not have an ice machine on our property. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are glad you liked our courteous associates, but we are sorry you were not pleased with the condition of your room which led to less than stellar stay. Your feedback for your room will help us improve our future guest's experiences. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

John, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Robert, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and sharing your experience. We're so glad you enjoyed your suite offering apartment-style living with lots of room to relax, and many extras that make traveling easy. Thanks again for the great review. Please come and see us soon! Sincerely, Hotel Management 

Business response:

Thank you for the wonderful review of Extended Stay America. We are thrilled to know you loved your well-appointed room and that the service provided by our superb associates was beyond your expectations. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management 

Business response:

Chelsea, we are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management