Extended Stay America - Omaha - West

Business response:

Daniel, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

Tyrone, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for leaving a review. We are sorry you were inconvenienced by our payment policy. It is our hotel’s policy not to accept cash as a form of payment. We must have a credit or debit card on file for each reservation to cover incidentals during your stay. We will also verify the information on our website is current and accurate, so our guests are aware of our amenities and offerings. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management 

Business response:

Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management 

Business response:

we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Samuel, we appreciate you taking the time to share your positive rating regarding your experience at Extended Stay America. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope to be your first choice every time you visit this area. Sincerely, Hotel Management 

Business response:

Mary, thank you for the glowing review of Extended Stay America. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! On behalf of everyone here, we invite you to stay with us again the next time you visit Omaha. Sincerely, Hotel Management 

Business response:

Linda, thanks for choosing Extended Stay America for your weekend getaway. We are thrilled to know you liked our well-maintained hotel and that you were awed by our hospitality. Thanks once more for sharing your feedback, and we look forward to serving you again soon. Sincerely, Hotel Management