This profile has been claimed by the business owner or representative.
Extended Stay America - Omaha - West
- Hotels
- Omaha, NE
About this business
Location details
9006 Burt St. NW, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the kitchen. Didn't like stains on couch and pull out looked dirty.
Business response:
Thank you for choosing Extended Stay America. We are glad you enjoyed having a kitchen in your suite. However, we apologize for the cleanliness issues you encountered in your suite. Your feedback will be shared with our housekeeping team for review and action. We hope to see you again soon. Sincerely, Hotel Management
I personally think Omaha- West Extended Stay America is the best out of all the Extended Stay Hotels I've been in simply because of the layout. Our room was more like a little apt. rather than a little studio. Much more comfortable to stay in, plus it has a full stove with oven. YES! There is nothing bad I have to say about this hotel.
Business response:
Tracy, thank you for sharing your lovely comments regarding your stay with us at Extended Stay America. It is great to know you were happy with your suite and other areas of our hotel. We take pride in providing friendly service and homelike comforts for an enjoyable stay. We look forward to welcoming you back for another visit! Sincerely, Hotel Management
Location was good . Nice neighborhood. Very close to shopping and food.
Business response:
Mike, thank you for choosing Extended Stay America for your stay. We are delighted to hear you had an enjoyable, comfortable stay, and our convenient location close to the shops and restaurants was perfect for your needs. We look forward to welcoming you back! Sincerely, Hotel Management
Basic but got the job done. Room was really big which was nice.
Business response:
We appreciate you taking the time to share your experience at Extended Stay America. It was a pleasure knowing you liked the spaciousness of your room and that you had a relaxing stay. Thank you for being our guest, and we hope to see you here on your future trip. Sincerely, Hotel Management
Hallways smell . Needs an update . No one around front desk .
Business response:
It was disappointing to know you did not experience an excellent stay. We offer our sincere apologies for the odor issue. Your feedback for the odor in the hallway is discussed with the housekeeping team to the deep cleaning. It was also disappointing to know for the front desk associates not being available when needed, and we assure you that your concern will help us improve our service level. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this... read more
Frequently asked questions about Extended Stay America - Omaha - West
How is Extended Stay America - Omaha - West rated?
Extended Stay America - Omaha - West has a 3.2 star rating with 1,162 reviews.
When is Extended Stay America - Omaha - West open?
Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.