Extended Stay America - Omaha - West

Business response:

Thank you for being our guest at Extended Stay America. It’s good to know you were comfortable here and that our location close to the airport was ideal for your needs. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Ron, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you were treated exceptionally well by our staff. Everyone from our team has appreciated you for highlighting their efforts. Reviews such as yours mean a lot! Thank you, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Aruna, thanks for taking the feedback. Although you liked many aspects of your stay, we apologize for the issue you while being here. Your feedback is shared with our housekeeping team to review and action. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management 

Business response:

Thank you for choosing to stay at Extended Stay America once again. We are delighted to know you were comfortable here and that our associates left you with a good impression of our hotel. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management 

Business response:

Ron, thank you for your review. We are glad your overall visit was pleasant and that you liked our convenient location. That being said, we are sorry for not meeting some of your expectations with regard to our facilities. Please note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Many thanks for taking the time to post your reviewing online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It was great to see that you were completely satisfied with your visit. We look forward to welcoming you back soon! Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America while you were here to visit the college. We are so happy you were overwhelmed not only by our friendliness but also with your comfortable room. We value your observation in regard to the breakfast and the cleanliness of your room, and have taken a note of it. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Jessica, thank you for taking the time to share your perfect rating of Extended Stay America. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, Hotel Management