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Extended Stay America - Omaha - West
- Hotels
- Omaha, NE
About this business
Location details
9006 Burt St. NW, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we couldn't hit the mark. Please give us a chance to provide you a much better stay in the near future. Sincerely, Hotel Management
Hotel very clean. Nice staff. Grab and Go breakfast....no thanks...had to buy real food.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you liked our clean facilities and that you were pleased with the exceptional service from our staff. Your feedback in regard to breakfast will be shared with our food and beverage team. Thanks for your review, and we hope to see you soon! Sincerely, General Manager
Very good Good would stay again
Business response:
Travis, thank you so much for this awesome review of Extended Stay America. We are glad everything went great during your stay and that you thoroughly enjoyed your time with us. We can't wait to welcome you back soon. Sincerely, General Manager
Great place for the price Nice, simple, place. Great service from front desk. Limited kitchen supplies that you have to request, but we took advantage of this. Bed was very comfortable and room was clean. Nothing fancy, but was a great place for the price.
Business response:
Thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and your comfortable room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Good value. Room was a bit cramped, especially with sofa bed out. Day and evening staff were very helpful and friendly.
Business response:
Jason, thank you for staying at Extended Stay America. We are delighted to read you liked our affordable rates and courteous service. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Business response:
Norbert, thank you for choosing to stay at Extended Stay America - Omaha - West. We appreciate you sharing your complimentary rating and hope to see you again soon. Sincerely, General Manager
This is an older hotel, but it was well maintained. My only issue was that my refrigerator starting making a noise at 2 a.m. and I couldn't get it to stop. I wasn't going to call the desk at that time. Told them in the morning and they were replacing the fridge by that afternoon. Also, I had to check out a day early, and the desk clerk was great about getting a refund processed via Hotels.com since I had prepaid. Overall, I would stay here again.
Business response:
Martha, thank you for choosing to stay at Extended Stay America - Omaha - West. We are sorry your sleep was disturbed due to the noise of the refrigerator, but we are glad to see that all your needs were accommodated well by our team. It was wonderful to have you as our guest, and we look forward to seeing you again soon. Sincerely, General Manager
Very kind staff!
Business response:
Colleen, it was our pleasure having you as our guest at Extended Stay America - Omaha – West. It's great to read you enjoyed your stay and our outstanding service was to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, General Manager
Comfortable bed The hotel staff was nice and the room and bed were comfortable. I slept like a log. It helped spending a long day at the zoo. Don't plan on having breakfast here. This was a misleading claim. They offered only terrible coffee, granola bars, and those individually wrapped muffins that I personally find inedible. On the up side, we loved the great breakfast restaurant called Over Easy.
Business response:
Sheila, thank you for staying at Extended Stay America - Omaha - West. We are delighted to read you liked the service provided by our courteous associates and the comfort of your room. That being said, we are sorry for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Omaha - West
How is Extended Stay America - Omaha - West rated?
Extended Stay America - Omaha - West has a 3.2 star rating with 1,162 reviews.
When is Extended Stay America - Omaha - West open?
Extended Stay America - Omaha - West is open now. It will close tomorrow at 12:00 a.m.