This profile has been claimed by the business owner or representative.
Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was big and quiet. Location is great. Walkable to disneyland. Had an equipped kitchen, which is not common even at extended stay properties. Bathtub was gross all sides. and the counter marbletop was shattered into three pieces but still glued back together like a pile of logs; unevenly. Staff were nice. Parking was convenient. Price very reasonable, would stay again (we aren't that picky tho....)
Business response:
Dear Guest, Thank you for sharing your feedback about your recent stay. We’re pleased to know that you enjoyed the spacious and quiet room and the convenient location near local attractions. It’s also great to hear that the kitchen setup and parking added to your overall convenience. At the same time, we regret that certain aspects of the room’s condition did not meet expectations. Your comments regarding the bathroom and countertop have been noted and will be shared with our team. We truly appreciate your balanced feedback ... read more
In the first room, it was located right next to staircase on third level, so you could hear the door slamming shut as people came and went until 3 AM. The sheets also did not seem new as there were hairs and sock fuzz between the sheets, so a new set of sheets was requested. After switching rooms, the refrigerator made a clicking noise throughout the night, and the shower lever could not hold a steady temperature between cold and very hot. The overall appearance of the room was not great, but everything else worked proper
Business response:
Dear Guest, Thank you for taking the time to share your detailed feedback. We sincerely regret that aspects of your stay affected your overall comfort. A restful environment is essential, and we understand how disturbances and maintenance concerns can be frustrating. We appreciate your informing us about the bedding and in-room equipment, as these matters will be shared with our housekeeping and maintenance teams to ensure closer attention moving forward. Your observations regarding the room’s presentation are also valuable ... read more
Room was clean and room assigned was perfect got a good nights sleep. Only thing was if I was designated a non smoking floor- there was a room exiting the elevator that had a 420 smell, but since I was only there for a night figured staff would address it.
Definitely not my first pick for a hotel. The rooms were pretty clean but with some permanent stains on the counters. I did like how there was a big fridge and stove as well! The staff were sooo friendly I did not catch her name but the front lady was super sweet and felt like a friend on how awesome she was!
Business response:
Dear Guest, We appreciate you taking the time to review your experience at Extended Stay America. It is gratifying to see that you had an enjoyable stay overall, and we are pleased you found our rooms clean. We are also glad you enjoyed the convenience of the kitchenette amenities and that our front desk associate made such a warm and friendly impression. Creating a welcoming atmosphere truly matters to us. At the same time, we appreciate your note regarding the counter stains, and we will review this with our housekeeping t... read more
Staff was good and hotel was close by our event and was available short notice
Business response:
Dear Guest, We are glad to know that our location worked well for your plans, and our team made a positive impression. Thank you for choosing to stay with us at Extended Stay America. We would be happy to welcome you back again for another pleasant visit. Sincerely, Hotel Management
Elevators smelled like smoke. A spider landed on me after entering the room. I only saw oatmeal packets and coffee for breakfast. Staff was friendly, room was clean (wish the bed was more comfortable), great location.
Business response:
Dear Guest, We appreciate you sharing your thoughts and are glad the surroundings were convenient, and our team treated you kindly. However, we regret that we did not meet all of your expectations. Comfort and overall atmosphere matter greatly, and your feedback has been noted. Maintaining a high standard of cleanliness is of utmost importance to us, and we are committed to ensuring that our team pays greater attention to this aspect moving forward. Furthermore, your valuable input regarding our grab-and-go breakfast offerin... read more
great i recommend again
Business response:
Dear Guest, We’re thrilled to hear you had a great stay and would recommend us! It’s wonderful to know your visit left such a positive impression. At Extended Stay America, we strive to create a welcoming and comfortable environment for every guest, and feedback like yours lets us know we’re succeeding. Thank you for sharing your thoughts, and we look forward to welcoming you back again soon! Sincerely, Hotel Management
I've used ESA for many years and always had a properly equipped kitchen. This one had nothing. I had to ask the desk for a coffee pot and it took 5 minutes to find one, no cups no silverware. The advertised breakfast was a joke. Coffee and a kiddy sized muffin. No juice, cream milk. AM staff was nice. Checking staff a little less welcoming than you would expect
Business response:
Dear Guest, Thank you for your continued loyalty over the years and for sharing your recent experience. We truly value long-time guests and appreciate your perspective. Our kitchenware program is designed to provide items upon request, and we are always happy to supply what is needed for a comfortable stay. Your comments regarding morning offerings and service have been noted, as we continuously look for ways to enhance the guest experience. Your feedback is appreciated and helps us maintain the welcoming environment our gue... read more
Room 106 was convenient location for the parks and runDisney races. Seems like my room hadn’t been used in some time, as when I turned on the shower there was rusty water coming out of the spigot. Let it run a minute and water turned clear. No other issues with water. Sink had some mildew underneath the rim of the sink. No housekeeping on a daily basis, but if you need anything like towels or toiletries, just ask at the front desk.
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,965 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.