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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The renovation finishes were a little ruff…a pig with lipstick. From far away and in the pictures it doesn’t show all the blemishes, issues, etc. The fridge was really hard to open because the seal on it was broken. It just seemed like everything was really old and it was updated probably as fast they could, without the little details being fixed. We must’ve stayed in the part where people stay full-time/live there… the person right by us had roommates with several people there and they were coming and going, letting the doo... read more
Business response:
Dear Guest, Thank you for taking the time to share such a detailed review. We’re glad our location and the overall sense of safety enhanced the comfort of your visit, and that our staff made a positive impression throughout your stay. At the same time, we sincerely apologize for the concerns you encountered with the room condition, including the refrigerator and unfinished details from the renovation. We also regret the disturbances and unpleasant smell that affected your overall comfort. Your feedback has been shared with t... read more
Room was clean, parking was easy, easy check in and out
The staff at the front desk were Amazing and it was a fast check in. Loved that it had a little kitchen to cook. Also loved that they accept dogs.
Very good
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for your fantastic review. We’re thrilled to know you had such a positive experience with us. It’s always rewarding to hear when a guest’s stay goes so smoothly, and we'll share this with the team. We look forward to welcoming you back for another visit that’s just as enjoyable. Sincerely, Hotel Management
The room was spacious. Everything was clean. The bed was nice. The kitchen had everything that I needed. Surprisingly calm inside the property compared to outside near the strip.
One front desk person was amazing. She was helpful and goes beyond for the guests. Everyone else were just OK, no enthusiasm to help guests. No one was at the front desk frequently, and instead a bell needed to be rung for help. 2 of the 3 days there was no breakfast or coffee.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that one of our front desk team members made such a positive impression and provided exceptional support during your visit. We apologize for any inconvenience caused by limited desk availability and breakfast interruptions, as this did not meet the standards we aim to uphold. Your comments are valuable in helping us enhance service consistency. We hope you will allow us another opportunity to provide you with a more seamless and enjoya... read more
Staff was friendly and great with providing stuff for the kitchen
Business response:
Dear Guest, Thank you for choosing to stay with us and for taking the time to share your review. We’re delighted to hear that our team’s friendly service and prompt assistance with kitchen supplies made your time with us more comfortable. Your kind words are truly appreciated, and we look forward to welcoming you back to Extended Stay America for another pleasant experience soon. Sincerely, HotelManagement
No dishes, no toaster no coffee maker
Business response:
Dear Guest, Thank you for being our valued guest and for posting your remarks online. We hope you had a pleasant stay overall, but we are sorry your room did not have the amenities you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area. Sincerely, Hotel Management
Very close to Disney and I love the fact that you have a full kitchen
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,807 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.