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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathroom doors did not lock. Gap between doors to enter hotel room. Latch did not work
Business response:
Dear Guest, Thank you for sharing your feedback. We apologize that the issue with the bathroom door and room entry condition affected your sense of comfort and security, as this is not the experience we aim to provide. Your comments will be shared collectively to reinforce maintenance checks and corrective action. Guest safety remains a priority, and we appreciate you taking the time to share this, so improvements may be made. We hope you will consider giving us another chance to provide a better overall experience. Sincerel... read more
Staff was very friendly
Great staff and location. I would recommend
Business response:
Dear Guest, Thank you for your kind recommendation and for choosing Extended Stay America. We’re pleased to know our team made a positive impression and that the location suited your needs well. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. We look forward to your next visit! Sincerely, Hotel Management
Receptionist was awesome. Great customer service. Lobby was not warm and welcoming though. Very Outdated worn down and not maintained nor clean. Complimentary breakfast grab and go should have more choices in foods other than just some nutrigrain bars and mini muffins you can get at a grocery store. Coffee was old, should be fresh and remade if the bar is a 3 hour service. Elevators were all sketched up with tagging, and floors worn down not clean. Maybe hardwood wood not be the best option. Hallways into the rooms smelled f... read more
Business response:
Dear Guest, Thank you for sharing your experience. We are pleased that a member of our front desk team provided a positive and attentive interaction. However, we regret that several aspects of the interior presentation and overall atmosphere did not reflect the level of comfort we strive to offer. We understand that no explanation of these issues can change your recent experience. Please know that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to regaining you... read more
Un prix qui defiait toute concurrence sur l'hôtel précis et sur la période voulue. Pas de problème lors du check in, la reservation avait bien été transmise à l'hôtel. Pas de mauvaises surprises à la découverte de l'hôtel, de la chambre ou du paiement
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 3.3 star rating with 3,965 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.