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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was alright. First impressions matter and the lobby was dirty as same as the hallways. The hotel did not look like the images shown.
Business response:
Dear Guest,Thank you for your review. We sincerely apologize for the cleanliness issues you experienced during your stay. First impressions are important, and we regret that the lobby and hallways did not meet your expectations. Please know that we are committed to improving the overall cleanliness and presentation of our property. We value your feedback and hope you will give us another opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
We stayed here for a few days for our trip to Disneyland. The property was undergoing renovations, and there was a lot of dust everywhere, and things looked half finished (missing paint/baseboards in the lobby, tiles missing, etc). Our room was decent, and it was very nice with small kids to have a kitchenette. The hotel is about a 20-25 minute walk to Disneyland, or you can use the ART shuttle, which picks up and drops off in the parking lot of the hotel. The breakfast consisted of coffee and pre-packaged muffins. Our first... read more
Business response:
Dear Tori, Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you experienced. We regret that the renovations affected your stay and that you encountered issues with the breakfast and parking charges. This is certainly not the experience we aim to provide, and we are addressing your concerns with our team to ensure better service in the future. We appreciate your understanding and would love the opportunity to welcome you again for a much-improved experience.Sincerely,Hotel Management
Me tocó una habitación vieja y no pude disfrutar de las nuevas habitaciones. El hotel está en remodelación y en el piso 3 me tocó todas las molestias de trabajos de obra
Business response:
Dear Sandra, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced due to the ongoing renovations and the condition of your room. We understand how this impacted your stay, and we appreciate your patience as we work to enhance our property. Your comments are valuable, and we will ensure your concerns are addressed as we complete the renovations. We hope to welcome you back for an improved experience in the future.Sincerely,Hotel Management
Infrastructure is super old, and common areas are so stinky. The rug in the hallways truly have an awful gross smell. The room was ok, bed and furniture good. Towels were too old.
Business response:
Dear Melissa, Thank you for your feedback. We apologize for the issues you encountered with the infrastructure, common areas, and the condition of the towels. We are currently addressing the concerns about the hallway carpets and are reviewing our amenities to ensure they meet our standards. We’re glad you found the room, bed, and furniture satisfactory. Your input is valuable as we work to enhance our facilities and services. We hope to have the opportunity to provide a better experience on your next visit. Sincerely,Hotel ... read more
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.