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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Less than stellar The room was large and somewhat ok, but the overall care and condition of the building was less than ideal.
Business response:
Dear Kathie, Thank you for taking the time to share your experience. We're glad to read that you found the room to be spacious, but we apologize that the overall care and condition of the building did not meet your expectations. We are committed to providing a comfortable and well-maintained environment for our guests, and we will take your feedback into consideration as we work on improving our property. It was a pleasure having you as our guest, and we hope to see you again on your next visit.Sincerely,Hotel Management
It was old and needed some touch ups, but the bed was comfortable and everything worked. The breakfast was pitiful.
Business response:
Dear Rozanne, Thank you for your feedback. We're pleased to hear you found the bed comfortable and your room functional. We appreciate your understanding of the need for updates, and we continually work on improving our facilities. Regarding breakfast, we'll take your comments into account as we strive to enhance our offerings. We value your insights and hope to provide an even more enjoyable experience for your future stays. Your comfort is important to us, and we're committed to making necessary improvements.Sincerely,Hote... read more
No recomendado El cuarto estaba sucio cuando llegamos habia cabello en la regadera y las sábanas sucias. Tampoco limpian los cuartos hasta despues de 7 dias ahi y nunca hay gente en la recepcion.
Business response:
Dear Paola, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations upon check-in and for any inconvenience caused by our weekly housekeeping policy. We have discussed your concern with our housekeeping team to ensure all rooms are thoroughly inspected before allocating to future guests. Moreover, we are sorry for not informing you about our service policy. We provide housekeeping services to guests who stay eight or more nights; however, thes... read more
“Hot” breakfast is only instant oatmeal. Laundry facilities but no soap vending.
Business response:
Dear Jennifer, Thank you for taking the time to share your feedback with us. We follow our brand standards in selecting items offered at our breakfast, but we always welcome feedback on improving our guest experience. We will take steps to improve our breakfast offerings. Additionally, we apologize for the inconvenience you experienced with the lack of soap vending for the laundry facilities. We will review our amenities and make necessary improvements to ensure our guests have access to the supplies they need during their s... read more
Great staff and hotel
Noises in the walls kept us up at night.
Business response:
Dear Guest, Please accept our apologies for the problems while you were here. Our guests' comfort is our priority, so we take these concerns seriously and will address them with our team. The efficient front desk team is always here to help you; never hesitate to connect with them. We appreciate your feedback and hope we have a future opportunity to restore your confidence in us.Sincerely,Hotel Management
No the best hotel for the price. Good location but poor overall service. The first person at the check in counter was not polite. Their lobby bathroom was out of service and the breakfast included was very cheap (coffee or tea, muffins, instant oatmeal pouches and granola bars). Everything a diabetic person can eat beside the coffee.
Business response:
Dear Jose, Thank you for being our guest. We apologize for any inconvenience caused by our services and that our grab-and-go breakfast options were not up to your expectations. Your feedback is vital to us, and we will share it with the concerned leaders. This will help them make informed decisions about future breakfast options in line with our guests' preferences. We would be delighted to have the chance to enhance your experience should you plan on revisiting the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,066 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.