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Extended Stay America - Orange County - Anaheim Convention Center
- Hotels
- Anaheim, CA
About this business
Extended Stay America Hotel Orange County - Anaheim Convention Center is located at 1742 S Clementine St, Anaheim, CA. This location is in the Disneyland neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
1742 S. Clementine St., Anaheim, CA, 92802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First time for VRBO booking. No kitchen plates, pots or dishes were in room. No light over stove for use of that area. I would have used it as a night light for nighttime bathroom use. Found that kitchen products were available at no additional charge. Hsir dryer was available but no shampoo or conditioner or lotion was provided. This location was close enought yo Disneyland to walk. Bus service was slso available for a small charge. Overall thid was a nice place snd served my needs nicely. This reservation was made only two... read more
We liked that the staff speaks Spanish and is friendly.
Business response:
Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing their efforts. We hope you will visit again the next time you are in the area. Sincerely, Hotel Management
It was okay.. TV couldnt keep a signal. The bedding wasnt comfortable, not really a comforter more like a throw blanket. Only 3 pillows on bed, should have been 4 since there was two of us.
Business response:
Breana, thank you for reviewing your experience during your recent stay with us. We apologize for the issues you had with the comfort of your bedding. We are planning to upgrade our suites soon, including the bedding. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
Great
Business response:
Timothy, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Air conditioning box was barely functional, with the cover falling apart, slow draining sink with the scent of sewage, along with the water feeling slimy and carpet not vacuumed well. Staff was friendly and everything went smoothly otherwise
Business response:
Thank you for your stay with us and for providing your feedback. We apologize for the difficulties you faced in your room. We work hard to provide a clean and comfortable environment, and we are sorry if these issues compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact to our guests. On a positive note, we are happy you liked our service. Please come back to visit soon, and we promise a much more pleasant all around stay with the smiles you deserve.... read more
They don’t trust you No batteries in remote, no hair dryer, and no dishes unless you ask the front desk to borrow. If you want fresh towels you have to exchange them at the front desk. This is how much trust they have in their customers. The front desk employees are friendly but the custodial could not care less if you are coming down the hallway or are in the elevator. We were pushed to the side twice to get out of the way because they were not going to stop rolling the carts. Would never recommend.
Business response:
Christina, thank you for posting a review of your recent stay. We apologize for the unusual behavior of our staff and the issues you faced during your visit. Also, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. While towels and linens may be exchanged at the front desk anytime and complimentary. Thank you again, and we hope you will revisit us soon. Since... read more
Great value and location Outstanding staff very helpful. Everyone very concerned with the level of service they provide. Morning is complimentary coffee and muffins. Small apartment size kitchen. Distance to Disneyland by car excellent but to far to walk.
Business response:
Thank you for posting your kind review of Extended Stay America. We are happy you liked our nice location and courteous service. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Anaheim Convention Center
How is Extended Stay America - Orange County - Anaheim Convention Center rated?
Extended Stay America - Orange County - Anaheim Convention Center has a 4.3 star rating with 2,067 reviews.
When is Extended Stay America - Orange County - Anaheim Convention Center open?
Extended Stay America - Orange County - Anaheim Convention Center is open now. It will close tomorrow at 12:00 a.m.