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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good staff
Staff of the hotel were never available for anything. Called for a blanket and was told to go downstairs in 10 minutes but when we did there was nobody at the desk. The next day I requested towels because we didn’t have housekeeping and never received them.
Business response:
Dear Margaret, Thank you for your feedback. We apologize for the lack of availability and responsiveness from our staff during your stay. This is not reflective of our usual service standards, and we are addressing this issue with our team. Your experience is important to us, and we are committed to improving. We hope to provide you with a better experience in the future.Sincerely,Hotel Management
T
The property needs an update.
Business response:
Dear Julie, Thank you for your feedback. We appreciate your observation about our property needing an update. We are continuously evaluating opportunities for improvement to enhance our guests' experience. Your comments are valuable as we prioritize upgrades and renovations. We hope to welcome you back in the future to showcase our progress and provide you with an improved stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 3.4 star rating with 2,247 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.