Extended Stay America - Orange County - Cypress

Business response:

Lenora, thank you for sharing your glowing review of Extended Stay America. It was a delight to know you liked our well-appointed accommodations and that you were happy with how well our associates served you. We look forward to hosting you again. Sincerely, Hotel Management 

Business response:

Thank you for choosing us and for appreciating our courteous associates. We apologize for the unpleasant experience you had with your suite, and be assured; we will alert our pest control provider to prevent such reoccurrences. We hope you will allow us the chance to host you again and restore your confidence in us. Sincerely, Hotel Management 

Business response:

Gabriela, thank you for being a guest at our property. It was a pleasure to know that you found our amenities and services to be on par with your expectations. Your gracious rating is highly appreciated, and we look forward to serving you again at Extended Stay America. Sincerely, Hotel Management 

Business response:

Sandra, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Jonathan, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

LaJuana, thank you for being our guests and sharing your concern. We appreciate your kind rating, but we regret the displeasure you have due to some amenities not being available. We want you to have a great stay with us, so please let us know at the front desk if there is anything we can do to make your stay better. Thank you for selecting our hotel. Sincerely, Hotel Management 

Business response:

Climmie, thank you for selecting Extended Stay America for your getaway with your friends. We are thrilled to see your rating and know you had a comfortable experience. On behalf of everyone here, we invite you all to revisit us on the next trip to our city. Sincerely, Hotel Management 

Business response:

Lea, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management 

Business response:

Carol, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a great stay with us, and we look forward to welcoming you back soon. Sincerely, Hotel Management