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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Wow - Josie, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Orange County - Cypress, and we look forward to welcoming you back soon. Sincerely, General Manager
Business response:
Lori, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to serve you much better in the future. Sincerely, General Manager
Business response:
We appreciate you letting us know your overall experience was a pleasant one. We are sorry for falling short of expectations during your visit. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager
Great great hotel accomadations overall
Business response:
Thank your for choosing to stay at Extended Stay America - Orange County - Cypress. We are delighted to know you were comfortable here and that you were impressed with all the aspects of our hotel. We appreciate your business and look forward to welcoming you back soon! Sincerely, General Manager
Very comfortable, very good value We had to vacate our nearby home for 3 days and needed a place to stay while still working and keeping up with business as usual. Since it wasn't a vacation, we weren't looking for frills, just enough amenities to be as comfortable as possible without a premium price tag. We were pleased with the accommodations, and the staff was gracious and helpful. The only two inconveniences were that the room was not ready at check In time, and the last night we were there we (and others) were disturbed... read more
Business response:
Peggy, we are glad you stayed at Extended Stay America - Orange County - Cypress. It’s great to know you had an overall pleasant experience and loved the excellent service we offered. However, we apologize for the dog barking and the disturbance this caused. We would have been pleased if you had alerted our front desk team so we could have a conversation with the pet owner to reiterate our pet policy. We hope you will return as we would love to provide you with a better experience. Sincerely, General Manager
I found a couple of spiders in the room during my stay. Bed was unleveled from one side and Bathroom shower was leaking all the time.
Business response:
We truly care about ensuring the comfort of all our guests, so I apologize that we fell short. I am sorry for the issues you encountered with your room and with the amenities. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, General Manager
Alex at front desk was amazing very helpful.
Business response:
Thank you for evaluating your stay at Extended Stay America - Orange County - Cypress. We are thrilled to know you were comfortable here and that our Front Desk associates left you with a good impression of our hotel. I will be sure to share your compliments with Alex for a job well done! It was a pleasure hosting you, and we look forward to welcoming you back soon! Sincerely, General Manager
Too expensive The carpets need to be cleaned immediately. Staff needs to clean the rooms better. Breakfast needs more choices and fruit
Business response:
Michelle, thank you for choosing to stay at our hotel. We are sorry for the cleanliness issues you encountered while you were here. I am concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We will also make a note of your feedback as we plan any changes to our complimentary grab-and-go breakfast. I hope you will return so we can make it up to you. Sincerely, General Manager
Puzzled Thought it odd that room had kitchen but no disposable glasses. Or pool
Business response:
Thank you for being our guest at Extended Stay America - Orange County - Cypress. We are delighted to know you were comfortable here and that you were impressed with most of the aspects of our hotel. Please know, kitchenware for your suite is available and kept at the front desk to ensure cleanliness, and our team gladly delivers these items to your suite. It was a pleasure hosting you, and look forward to welcoming you back soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,350 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.