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Extended Stay America - Orange County - Cypress
- Hotels
- Cypress, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5990 Corporate Ave., Cypress, CA, 90630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, General Manager
Not satisfied considering the higher price. I got room about 5 days to my stay, king bed non smoking, and was told that because I booked last minute the room wasn't available any longer, so I was moved to a queen bed non smoking handicapped room. The room wasn't that bad, what I was disappointed in was that I got to choose my room and bed size while booking and is not what I got once I was there, this is the first time it happens to me from a fair amount of hotels I stay in around this area. Also, for being the most pricy ho... read more
Business response:
Thank you for choosing our hotel during your visit to the area. We are disappointed to learn about the challenges you experienced during check-in and for the housekeeping issues you encountered. We assure you this is not normal for us, and we have worked with our staff to prevent this type of issues from happening again. We regret the inconvenience caused and hope you will give us another opportunity as we would love to make it up to you and provide you an enjoyable stay. Sincerely, General Manager
Close to all my destinations in the area. Check-in is not until 3 pm. I had to kill two hours before I could check-in at the hotel. Best thing for me is that it is centrally located for my purposes.
Business response:
Manny, thank you for reviewing your stay at Extended Stay America - Orange County – Cypress. We are thrilled to note that our location was the highlight of your visit. We appreciate your observations and concerns, which will help us to improve our service and facilities going forward. We hope to welcome you back soon for another enjoyable stay. Sincerely, General Manager
Great Hotel!!!! It was a really nice stay! It was a really nice stay!It was a really nice stay!It was a really nice stay!It was a really nice stay!It was a really nice stay!It was a really nice stay!It was a really nice stay!It was a really nice stay!
Business response:
Thank you for choosing Extended Stay America - Orange County – Cypress. We are thrilled to know you had a fantastic stay. Your satisfaction is very important to us as we constantly strive to make your experience a great one. We look forward to welcoming you back soon. Sincerely, General Manager
Staff was very nice. The room was clean enough. The towels could have been cleaner. They felt old and dingy.
Business response:
Thank you for being a guest at our hotel. It's good to know you enjoyed your overall stay and that you were impressed with the service provided by our staff. We also appreciate your observations in regard to our towels and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
Good deal not far from Disneyland Loved the place. Had a kitchen and everything to go with it. Very spacious. The only thing was that one of the receptionist was very rude & had a big attitude problem with me and several guest. Her name was Jessica.
Business response:
Your feedback is much appreciated. It is great to see you enjoyed your spacious room accommodations as well as the fully equipped kitchen, However, I am disappointed that you did not receive the best customer service, which will be addressed. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
It was private and laundry machines.
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed your stay at our hotel and that you favored the laundry facilities on site. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Great hotel 15 min to long Beach airport Front staff Rosie was outstanding, she was so accommodatig, friendly and eager to please. Room was wonderful bed was extremely firm.
Business response:
Thank you for taking the time to share your experience. I am glad to see you were well accommodated by our front desk staff and that your room was to you liking, but please accept our apologies that your bed was too firm. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Orange County - Cypress
How is Extended Stay America - Orange County - Cypress rated?
Extended Stay America - Orange County - Cypress has a 4.2 star rating with 1,316 reviews.
When is Extended Stay America - Orange County - Cypress open?
Extended Stay America - Orange County - Cypress is open now. It will close tomorrow at 12:00 a.m.