Extended Stay America - Orange County - Huntington Beach

Business response:

John, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. We are glad to read you had an overall pleasant visit and that our location was perfect for your needs. We value your feedback in regard to the mattress and breakfast and will share it will our team. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Yolanda, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Benjamin, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing us for your stay. We are glad to know you were provided with the room of your choice and that you had a pleasant visit. However, We apologize that the air conditioning unit in your room was noisy and disturbed your rest. We have asked our engineering staff to check the unit to make sure that it is working properly. Thanks for bringing this to our attention. We look forward to having you visit with us again. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Brandon, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

John, thank you for choosing Extended Stay America. We are delighted to know you were happy with your room and that you also recognized our associates. Please know, to ensure the cleanliness our kitchen amenities are kept at the front desk. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management