Extended Stay America - Orange County - Huntington Beach

Business response:

Tracy, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and taking time to share your experience. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America and for the feedback. We are pleased to read we met all of your expectations and that you were happy with your well-equipped room. It was a pleasure having you as our guest, we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for taking the time to post your review. We are happy to read you were benefited with our location and that you liked the comfort of our beds. It was a pleasure having you as our guest, and we look forward to serving you again when in the area. Sincerely, Hotel Management 

Business response:

Jesse, thanks for being our guest at Extended Stay America and for the wonderful feedback. We are delighted to read you were satisfied everything we offer and that you were impressed with your spotless room. It is a pleasure knowing your stay with us was enjoyable, and we look forward to your many more visits when in the area. Sincerely, Hotel Management 

Business response:

Michael, thanks for being our guest. We are happy to know you had an overall pleasant stay. However, we are sorry for the inconvenience you had with our Wi-Fi facility and that you were unhappy with our hotel policy in regard to housekeeping service and regret the inconvenience caused. We have followed up with our Engineering team to address and correct this issues. We hope you will consider returning to our hotel the next time you are in the area. Sincerely, Hotel Management 

Business response:

John, thanks for staying at Extended Stay America and for the feedback. We are glad to read you had a comfortable stay and that we met all of your expectations. Your concern has been shared with the housekeeping team to ensure they are well-poised work. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management 

Business response:

Gayle, thanks for being our guest. We are glad to read you had a pleasant stay and that we met your expectations. Your feedback has been shared with our maintenance team to improve our facilities moving forward for future guest experiences. Thanks once more, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management