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Extended Stay America - Orange County - Huntington Beach
- Hotels
- Huntington Beach, CA
About this business
Location details
5050 Skylab West Cir., Huntington Beach, CA, 92647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Older hotel Room was OK, except no coffee maker in room. Advertised free breakfast, but was just coffee and something to go.
Business response:
Thank you for sharing your review with us. Although had an overall good stay, we are sorry that you were unhappy with our breakfast offerings. We will make note of your feedback as we plan any changes to our breakfast offerings. Also note that, in order to ensure cleanliness of kitchenware upon check-in, brand standards require us to make items like coffee maker available at the front desk rather than leaving them in the suites. We hope the positive aspects of your visit will encourage you to choose us again in the future. ... read more
Location and Reviews do Matter. The Staff was very Friendly. The Area is right next to Boing Aircraft Plant. Off The Path from the Beach. There were people hanging around in the Parking Lot outside our room the entire stay. The Guest above our room was up all Night Stomping and making noise until Sun Rise. Never really rested at Night at All. The Grounds were very clean as was our room (Studio) with Kitchen and full size Fridge is a plus. Grab and go breakfast were ok. However for the Price I Will Not return to this Location... read more
Business response:
Robert, thanks for sharing your experience of your stay at our hotel. We are glad you found our location to be convenient and had an overall pleasant stay. However, we are sorry for the noise issue you had and regret the inconvenience caused. Please note, our front desk is available, and I'm sorry we were not aware of the this as we would have been happy to try and resolve or move you to another suite. Thanks again, and we hope to welcome you both back for enjoying a much better visit. Sincerely, Hotel Management
Great friendly service and clean rooms. Jocelyn is the bomb!
Business response:
Jillian, thank you for staying at Extended Stay America. We are delighted to read you liked your well-appointed room and our courteous service. We will be sure to share your compliments with our team, especially Jocelyn. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Enjoyed the hotel! Was exactly what Incas expecting!! Love the fact our room had a kitchen.
Business response:
Nellie, thank you for your review of Extended Stay America. We are delighted to read you had a great time here and that you liked your well-appointed room along with the kitchenette. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Clean room friendly service Room was very clean and the help desk was helpful and friendly. We were offered to stay at another room when we thought the AC wasn't working.
Business response:
Ronald, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Business response:
Ricardo, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Dirty were it counts When I first walked into the room, with the lights off, I could see the kitchen counter was dirty. For me this is a BAD sign. If something so easy to clean is dirty, what else wasn't cleaned? I called down to the front desk right away and the woman working came up and cleaned it. She also brought toilet paper since I told her the roll in the bathroom had about five squares left on the roll. There was no back up. The two office chairs at the dining table had visible stains all over them. I don't want to ... read more
Business response:
Thank you for being our guest at Extended Stay America. Although you liked some of the aspects of your stay, we are sorry for the cleanliness issues you experienced in your room. We truly regret the inconvenience you had and have immediately discussed it with our housekeeping team to ensure a review of our procedures. Please visit us again so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
breakfast you state they service breakfast they do not only coffee and muffins no fruit and packages of oatmeal
Business response:
Thank you for being our guest. We are sorry for the issue you had with our breakfast offerings and regret the inconvenience this caused. Your comments regarding breakfast specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks again, and we hope the positive aspects of your stay will bring you back for enjoying a much better visit. Sincerely, Hotel Management
Business response:
Shanta, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Huntington Beach
How is Extended Stay America - Orange County - Huntington Beach rated?
Extended Stay America - Orange County - Huntington Beach has a 4.2 star rating with 1,257 reviews.
When is Extended Stay America - Orange County - Huntington Beach open?
Extended Stay America - Orange County - Huntington Beach is open now. It will close tomorrow at 12:00 a.m.