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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
LIKED: Convenient for early morning out-of-town doctor appointment. Adequate room for an overnight stay. Kitchenette. Quiet residents. Friendly, helpful staff. DID NOT LIKE: Ring of algae or mold in the bathroom sink, just under the lip of the countertop. I will be contacting the hotel directly so they can address it.
The property is not well lit at night and the parking lot was not clean or the lobby
Business response:
Dear Krystal, Thank you for your recent review of your stay at our hotel. We sincerely apologize for any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our team to ensure such oversights do not recur. We hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel M... read more
Everything is good
Business response:
Dear Kim Kam, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience with our staff. Thank you for choosing Extended Stay America, and we hope to welcome you back to our location any time you are in the area.Sincerely,Hotel Management
Very convenient and near the campus.
Managing expectations - still a comfortable stay The only disclaimer I would add for future guest - breakfast included is a cereal bar and possibly a fruit. So if someone is looking for something more, be aware. When checking in, ask for what you need for the kitchen, as the room was empty of all dishes, cups, and no coffee machine was available.
Business response:
Dear Stephen, We appreciate your feedback regarding Extended Stay America. It's valuable for future guests to know about the breakfast options and the need to request kitchen supplies upon check-in. We always aim to enhance the guest experience, and your comments help us. If you have any further suggestions or requests, please feel free to share them with our team. We hope to host you again and provide an even more enjoyable stay.SincerelyHotel Management
Good stay Very friendly front desk staff. Nice room for the price. Convenient to the airport.
The property itself is average, safe, mostly clean, and convenient. But the staff is exceptional. They greet guests trying their native language, they are very friendly. They found that I left a charger and called me within minutes after I checked out.
Business response:
Dear Stephen, We greatly appreciate your kind words about our hotel, Extended Stay America. It's wonderful to hear that our team made a positive impression on you with their friendliness and attentive service, including helping you retrieve your charger. We aim to create a comfortable and welcoming environment for our guests, and your feedback is truly rewarding. We hope to host you again in the future for another excellent stay.SincerelyHotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,541 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.