This profile has been claimed by the business owner or representative.
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
4881 Birch St., Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
My room was fine, except there was no shampoo. Even a small bottle of shampoo would be nice. The room was quiet. There were no granola bars (or bars of any type) at the "breakfast" counter.
Staff is the best. Happy helpful and kind
Business response:
Dear Jason, Thank you for the lovely review of our Extended Stay America. Our team strives to deliver a homelike stay with seamless service and accommodations, and we are glad this was your experience. Your kind remarks about our associates are gratifying to read. We will enjoy sharing your generous compliments with our staff to show them our guests appreciate their efforts. It was a pleasure hosting you; we hope you will continue choosing us for your future visits to Orange County.Sincerely,Hotel Management
Great service at check in. Very friendly and helpful.
Convenient to family in Irvine This was a great self-service hotel. All dishes, cooking equipments, linens were provided by us stopping at the desk and asking. We emptied our own trash. One suggested improvement would be to add a location to put recycling. Bed were comfortable and the hallways and parking lots were kept clean.
Business response:
Dear Susan, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. However, we have noted your concerns and will share them with our management team. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Good stay Good stay!
There were safety concerns.
me parecio muy limpio cocineta en general,el refrigerador,micro . Lo que no me gusto fue el engaño del desayuno incluido ,,,solo era cafe ,una barrita ,un moffin,sobre de avena y chocolate para hacer y nada mas. eso no es desayuno.
Business response:
Dear GLORIA, Thank you for taking the time to review your stay with us. We are pleased that you enjoyed the cleanliness of the kitchenette. However, we hope you will accept our apologies regarding our complimentary grab-and-go breakfast. We value your feedback as we continually strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again at Extended Stay America.Sincerely,Hotel Management
Window would not close the front desk said that it was a maintenence issue .
Business response:
Dear Raquel, Thank you for taking the time to share feedback about your recent stay. Feedback like yours allows us to monitor and improve our guest experience continually. We will look into this and are grateful for your patience. We hope you will revisit for the flawless visit you deserve.Sincerely,Hotel Management
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.