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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was decent. The hallways are grimy. The entry area could have been tidier. The staff was pleasant.
Business response:
Dear Ingrid, Thank you for staying with us and taking the time to share your feedback. We are glad to know that you found the room comfortable, our staff was pleasant, and you had a satisfactory time. However, we apologize if the condition of the hallways did not meet your expectations. Cleanliness is a priority for us, and we are reviewing these areas to ensure they reflect the high standards we strive for throughout the hotel. We appreciate your comments and hope to welcome you back soon for an improved experience.Sincerel... read more
Great service!
Generally speaking it was okay. Advertising that you have breakfast when it's only muffins coffee and oatmeal packets it's not cool. Alex at checkout was snarky and not helpful about a luggage cart.
Business response:
Dear Diane, Thank you for sharing your thoughts with us. We are glad that your overall experience was okay, but we apologize for the disappointment regarding the breakfast offerings. Your feedback about the breakfast options is valuable, and we will be reviewing how we communicate this to ensure expectations are clear. We also apologize for the interaction you experienced with our team during checkout. This is not the level of service we aim to provide, and we will address this with the associate to ensure a more courteous a... read more
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,234 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.