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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great to have a bathtub and a Kitchen. Just remember to bring everything that you need if you want to cook.
Business response:
Dear Doris, Thank you for reviewing your stay at Extended Stay America. We're pleased that you enjoyed the convenience of our bathtub and kitchen amenities. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
I do have to concur with other reviewers who said they noticed a smell. Smelled a bit like nicotine in our room though it was clearly nonsmoking. Not terrible, but noticeable. Room was clean enough, though a message scratched in the door informed me that “TERMITE WAS HERE”. Staff were very nice and helpful, and it was a very short stay so i don’t consider the above issues dealbreakers. Your mileage may vary of course.
Business response:
Dear Lawrence, Much gratitude for taking the time to post your review. Thank you for the kind comments regarding our helpful service and clean rooms. However, we are disappointed that we did not meet all of your expectations. We have noted the observations that you outlined in your review. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back. Sincerely,Hotel Management
Great value great service thank you so much. Be back in the future.
Business response:
Dear Lydia, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you like the service delivered to you, our great value, and that you would like to return. We always strive to meet our guest’s expectations. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and sharing your experience. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Manage... read more
Internet was down, and the TV was out. Was told it would be back on but never did. The front desk person did ask me if I wanted to cancel my stay, but that would have been hard since I was there.
Business response:
Dear Kenneth, Thank you for choosing our hotel on your recent visit to the area. We apologize for the issues you encountered during your stay with the Internet and the television in your room. We will convey these concerns to the proper individuals, and we thank you for sharing this with us. We hope to welcome you back for a future stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,436 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.