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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything is fine
Newport Beach Trip Older hotel. Bed and shower were very good. Some basics that I expected but did not get were glasses or ice buckets. The biggest complaint was there were NO electronic plug-ins for phone, etc. Room door access was terrible because card reader in door took several minutes in order to work and open door.
Business response:
Dear Dan, Thank you for choosing Extended Stay America. It is nice knowing you were pleased here and had a good stay. However, we are sorry for not meeting some of your expectations. We'll pass your feedback on to the right person to improve it. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management
Clean enough but no return visits It wasn’t the quality we were expecting. Initially it appeared that we were entering a hospital or an AA meeting. There were several folks out front smoking even though there were “No Smoking” signs clearly displayed.
Business response:
Dear Gary, Thank you for taking the time to share your review. We apologize for any disappointment you experienced during your stay and for the unexpected atmosphere upon arrival. We strive to provide a welcoming and comfortable environment for all of our guests, and it's disheartening to read that we fell short of your expectations. We appreciate you bringing the smoking issue to our attention, and we will address it with our staff to ensure compliance with our no-smoking policy. We value your feedback, and we hope to have ... read more
We usually stay here so it was good
Within walking distance from John Wayne Airport. Hotel could use a little renovation
Business response:
Dear Stephen, Thank you for sharing your impressions of our hotel. We are delighted to know that you enjoyed your time with us and that our proximity to the John Wayne Airport was perfect for your needs. We also appreciate your feedback regarding the condition of the hotel. Please know that we are continuously improving our property to enhance our guests' experience, and your comments have been shared with the concerned individuals for the future modernization of our hotel. On behalf of all of us at Extended Stay America, th... read more
Quick check-in with friendly staff. The breakfast consisted of coffee and a few snacks, no juice or cereal.
Nice
Business response:
Dear Mustafa, We are happy you chose Extended Stay America for your recent visit to Orange County. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts, and we hope you will revisit the next time your travel brings you to our area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.