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Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
4881 Birch St., Newport Beach, CA, 92660, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Great value great service thank you so much. Be back in the future.
Business response:
Dear Lydia, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you like the service delivered to you, our great value, and that you would like to return. We always strive to meet our guest’s expectations. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts and sharing your experience. We will be sure to share your compliments with them. We hope to see you again soon!Sincerely,Hotel Manage... read more
Internet was down, and the TV was out. Was told it would be back on but never did. The front desk person did ask me if I wanted to cancel my stay, but that would have been hard since I was there.
Business response:
Dear Kenneth, Thank you for choosing our hotel on your recent visit to the area. We apologize for the issues you encountered during your stay with the Internet and the television in your room. We will convey these concerns to the proper individuals, and we thank you for sharing this with us. We hope to welcome you back for a future stay.Sincerely,Hotel Management
Easy access. Reasonable price for the amenities. Full size refrigerator, microwave and stove top.
Like a lot of Extended Stay hotels there is a lack of ongoing maintenance. The small things get big and require more funds to fix. Hotel is in a business area so quiet at night, and staff was friendly.
Business response:
Dear Micheal, Thank you for your feedback. We appreciate your positive comments about our friendly staff and the quiet location. We understand your concern regarding ongoing maintenance and apologize if it impacted your stay. We strive to maintain our facilities to the highest standards and will consider your feedback to improve our maintenance practices. We value your business and hope to provide you with a better experience in the future.Sincerely,Hotel Management
Everything great except could get a longer and sturdier curtain shower
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,501 reviews.
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.