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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
always stay here Excellent. I did have a maintenance issue with the room but they took care of it the second I reported it. ;-)
Business response:
Donna, thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Good experience. Good service. Easy check in. Clean rooms. Good value.
Business response:
Ana, thank you for the lovely review of the Extended Stay America. We are thrilled to learn you loved our comfortable accommodations as well as our affordable prices and that you were impressed with the quality of service you received. Your compliments will surely be shared with our team, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The staff was friendly and helpful. The hallways smelled like a mixture of horrible takeout food and people that stared on Worst-cooks in America. The room was clean and had good amenities. The air conditioner worked but made the loudest worst sound when the fan was on. Parenting around the complex was below par with children running and screaming through the halls at early hours of the morning. All in all the price point was great for the area and the police routinely patrol the parking lot (don’t know if that is good or ba... read more
Business response:
Thank you for choosing our hotel. We are pleased you liked our associates as well as the hotel amenities and that you found us to be a good value. However, we are sorry for the odor you encountered in the lobby and regret the issue you had with the HVAC unit. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. Please consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel M... read more
Priced right for one night with friendly check-in staff
Business response:
Thank you for choosing Extended Stay America for your overnight stay. We are delighted to read you found us to be a good value and liked the service provided by our front desk staff. We will share your compliments with them. We hope to have another opportunity to host you again on your next visit. Sincerely, Hotel Management
Inoperable hair dryer. No cups to use. Room is clean.
Business response:
It was a pleasure to have you as our guest Extended Stay America. We are glad to read you liked the cleanliness of your room and that you had a comfortable stay. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. Also, your comment regarding the hair dyers was shared with our team for review and action. We hope you will give us another opportunity to be of service to ... read more
The breakfast is grab and go. The food itself is behind the front desk & you have to ask about it. Not the best when someone is checking out & you just want to get something to eat. Convenient location to airport in a nice quiet neighborhood
Business response:
Thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us and liked our proximity to the airport. However, we regret your disappointment with our grab-and-go breakfast. Your comments about it will be shared with our brand leaders to assist them when determining new choices. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,502 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.