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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean & near UCI so it’s convenient for me to go back and forth to my kids school.
Business response:
it was a pleasure having you as our guest at Extended Stay America. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for recommending us to future guests, and we look forward to hosting you again soon.
Quiet
Business response:
Tomas, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a peaceful stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Great hotel beautiful rooms
Business response:
Lori, thank you for the glowing review of Extended Stay America. It is our pleasure to know you liked our well-maintained property as well as our spotless accommodations. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Super clean room. Comfortable bed and pillows.
Business response:
Thank you for the glowing review of Extended Stay America. It is our pleasure to know you had a comfortable stay with us and liked your well-appointed, spotless suite. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
We needed two rooms to get ready for our wedding, the staff was accommodating with trying to get us two rooms as close together as possible. However the toilets don’t flush very well, it takes a few flushes to actually get everything down (yes even if it’s just pee and tp). Even thought it’s a no smoking facility, on of the rooms smelt heavily of cigarette smoke.
Business response:
Thank you for your review. Although you liked the service provided by our courteous associates, we are sorry for the issues you encountered. Your feedback has been discussed with our maintenance and housekeeping teams to address the problems you outlined. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
The bed skirt was dirty and stained, drapes smelled like urine and the room smelled like smoke.
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 3.2 star rating with 3,040 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.