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Extended Stay America - Orange County - John Wayne Airport
- Hotels
- Newport Beach, CA
About this business
Extended Stay America Hotel Orange County - John Wayne Airport is located at 4881 Birch St, Newport Beach, CA. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
4881 Birch St., Newport Beach, CA, 92660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room is clean, staffs are friendly, location is convenient. There are plenty nice restaurants and shops nearby.
Business response:
Thank you for being our guest at Extended Stay America. Our team is so pleased to learn you enjoyed our ideal location, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Nice visit but.. The front desk staff was very nice. The ladies that clean the rooms are not very friendly. I asked for an item from a cart and it was like she didn’t want to give it to me. Also, the lady that knocked on my door to tell me it was time to check out even though I booked another night. She looked at me like I was lying and I told her again that I just booked and paid.
Business response:
Kim, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked our front desk staff. However, we are sorry you did not experience the best from some of our associates. Your feedback will be shared with the appropriate team members to improve our service going forward. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
It was fine for a quick overnight to get to the airport. Needs some updating. AC unit is noisy. Countertops are stained. Just nothing special. Entrance is not on the street where it's listed.
Business response:
Keith, thank you for your review of your quick stay. Although you liked our convenient location close to the airport, we are sorry for the issues you encountered in your suite. Your feedback will be shared with our housekeeping and maintenance teams for review and action. We will also share your valuable comments regarding the updates with our Brand Leaders so that they can take the necessary steps to make our future guests experience a better one. Please visit us again so that we can provide you with the hospitality you sho... read more
I like the no daily clean up but wished the entrance ways were cleaner.
Business response:
Thank you for leaving us a review about your stay at Extended Stay America. We are delighted to know you had a great stay and that you liked the concept of our housekeeping policy. Your feedback regarding cleanliness is shared with the housekeeping team for review and action. It was a pleasure to have you as a guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Good enough Very quiet and good value...will stay again
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you enjoyed your time with us and that you found us to be a good value. We appreciate your business and look forward to your return visit. Sincerely, Hotel Management
Most hotels don't have a fridge, or they have a mini fridge that's loaded with crap you don't want (that if you accidentally touch/bump you get charged $40 ). This one has a fridge, 2-burner stove, and microwave. We didn't use them due to the short duration of our stay, but that was nice. Your stay comes with a "free breakfast", but it's just a bite-sized muffin.
Business response:
Thank you for staying at our hotel. We are pleased to know overall your visit was a pleasant one and that you liked our well-equipped kitchen. Your comments about the breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast choices. Thanks again, and we hope to welcome you back in the future. Sincerely, Hotel Management
I thought it strange not even a plastic cup in the bathroom to take a pill had to go back to the lobby to get a cup. Also for an extended stay no hangers to hang up your clothes.
Business response:
Cindy, thank you for choosing to stay at Extended Stay America. We are happy after looking at the rating as it suggests you had a nice time with us, but we are sorry you did not like the dishware policy. Please know, kitchenware is available at the front desk for cleanliness reasons and they would gladly provide them to you upon request. Thank you again, and we hope to welcome you back in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - John Wayne Airport
How is Extended Stay America - Orange County - John Wayne Airport rated?
Extended Stay America - Orange County - John Wayne Airport has a 4.2 star rating with 1,437 reviews.
When is Extended Stay America - Orange County - John Wayne Airport open?
Extended Stay America - Orange County - John Wayne Airport is open now. It will close tomorrow at 12:00 a.m.