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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel is showing its age. Be advised - people are living there as their home.
Business response:
Margaret, thank you for being a guest at our property. While we appreciate your rating for your overall experience, we regret any displeasure you had with regard to the age of our property. We do our best to maintain the upkeep and feel of our hotel. We regret letting you down and hope you will allow us an opportunity to serve you again. Sincerely, Hotel Management
All was quick when checking in.... More light around their entrances
Overall great room and great staff. Very convenient to Honda Center.
Business response:
Aaron, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Good, not great Great place if you have a dog or cat. I saw a bunch of people with dogs. The neighbor's kept barking when i was trying to sleep. So I wasn't a fan of the pet policy. Kitchen froor was sticky. It wasn't cleaned after the last guest. I could see drops of something all over it. Bed was nice and comfortable. Staff at the front desk was very friendly.
Business response:
Dan, thank you for taking the time to leave us your feedback. We apologize for your disappointing experience and for the disturbance you encountered due to constant dog barking, due to which you were not able to have a good night's sleep. We work hard to provide a comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns to ensure we are well poised to serve you better during your next stay. We will also share your comments with our housekeeping team regardi... read more
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,475 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.