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Extended Stay America - Orange County - Katella Ave.
- Hotels
- Orange, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
1635 W. Katella Ave., Orange, CA, 92867, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check those light switches! Check in was super easy and hospitable! Initially, we couldn't turn on the light between the beds. We were advised to see if it was plugged in. It's unplugged between guests? Turns out there's a short in the circuitry that should be checked out.
Business response:
Dear TAMMI, we are delighted you had an excellent stay at Extended Stay America. Thank you for the fantastic review. We especially appreciate your generous compliments about your wonderful check-in experience. Also, we have noted your concern about switches; we will address it appropriately. We look forward to seeing you soon. Sincerely, Hotel Management
Quiet area, lots of parking. Room was very clean. Shower dripped constantly, slow internet, when it was available.
I thought the room was fine. Nothing spectacular but it was comfortable. However there was a fire drill alarm testing first thing in the morning which completely woke me up and didn’t allow me to go back to sleep. Really wish it could have been conducted at a later more reasonable time. I had gone out to a concert the night before therefore being woken up by sirens going off and on unexpectedly every few minutes was just not pleasant. Kitchen room came with was pretty cool though.
Business response:
Silvana, thank you for evaluating your stay. We always want to provide a restful sleep for each guest, and we are sorry for the disturbance caused to you due to our fire alarm drill. The safety of our guests takes priority over everything else, and we hope you understand the necessity of the action we took. We also hope you will give us another chance to provide you with a wonderful experience and a peaceful, uninterrupted sleep! Sincerely, Hotel Management
One of the ladies at front desk was rude. She may have been a manager.
Business response:
Rindy, thank you for being our guest at Extended Stay America. Although you have given us a nice rating, we are sorry that you had an unpleasant experience with one of our staff members and we will take the necessary actions. We hope other than this instance you had a pleasant stay, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orange County - Katella Ave.
How is Extended Stay America - Orange County - Katella Ave. rated?
Extended Stay America - Orange County - Katella Ave. has a 4.2 star rating with 1,475 reviews.
When is Extended Stay America - Orange County - Katella Ave. open?
Extended Stay America - Orange County - Katella Ave. is open now. It will close tomorrow at 12:00 a.m.