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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
staff was pleasant. hotel is starting to get run down and dirty. alot a after dark activities going on.
Breakfast below average: choice of prepackaged muffins or granola bars, coffee and oatmeal. No room to sit in, just a table with food in bins to choose from. No available extra pillows and just one extra sheet because the manager was washing a load when requested. White refrigerator clean on inside but rusting on the outside of the door, definitely didn't want to touch. Carpet ripped up. Bed was clean and comfortable. Shower tub had residue, but water pressure was good.
Business response:
Dear Guest, Thank you for sharing your detailed feedback. We are pleased to hear that you found the bed clean and comfortable and appreciated the good water pressure. However, we sincerely apologize for the shortcomings you experienced, including limited breakfast options, lack of seating, and issues with room maintenance and amenities. This is not the standard we strive to provide. Your comments have been shared with our team for immediate attention and improvement. We truly value your input as it helps us enhance our servi... read more
La localización espectacular pero los enseres del cuarto necesitan update son viejos
Location and parking was great
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted to hear that you appreciated our convenient location and found the parking facilities to be great and accessible. Providing ease and comfort to our guests is always a priority, and your positive comments are truly encouraging for our team. We appreciate you taking the time to share your experience and are glad we could meet your expectations. Your support means a lot to us, and we look forward to continuing to serve you with the same level of hospitality. We look... read more
Need to be
Business response:
Dear Guest, We regret that your experience did not meet expectations and apologize for any inconvenience you may have faced during your stay. Our goal is to provide every guest with a comfortable and satisfying experience, and we appreciate you bringing this to our attention. We will work closely with our team to ensure better service and standards moving forward. We truly value your feedback and hope to have the opportunity to serve you again. Sincerely, Hotel Management
Run down, dirty place. Locked out of room, key wouldn't work. Think walls, can hear everyone in adjacent rooms. Ok if you only want to spend 50 bucks. Anything more good luck
Business response:
Dear Guest, We sincerely apologize for the issues you experienced during your stay, including concerns about room condition, key access, and noise disturbances. This is not the level of comfort, maintenance, or value we strive to provide. We understand how frustrating this must have been and regret any inconvenience caused. Your comments have been shared with our management and maintenance teams to improve both facilities and guest experience. We truly appreciate your feedback and hope to provide you with a much better stay ... read more
Staff was perfect and friendly it was the room that was not really clean beds were great it was the bathroom the tub had someone else hair in it the tub itself looks dirty the walls felt slimy there was crumbs on the counter inside the fridge was clean though everything else was fine
Bad
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,052 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.