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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Need to be
Business response:
Dear Guest, We regret that your experience did not meet expectations and apologize for any inconvenience you may have faced during your stay. Our goal is to provide every guest with a comfortable and satisfying experience, and we appreciate you bringing this to our attention. We will work closely with our team to ensure better service and standards moving forward. We truly value your feedback and hope to have the opportunity to serve you again. Sincerely, Hotel Management
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Business response:
Dear Guest, Thank you for your feedback. We appreciate you taking the time to share your thoughts about your stay with us. While your response was brief, we are glad to know that your overall experience was positive. Our team is committed to providing a comfortable and pleasant environment for all our guests, and your input encourages us to continue our efforts. If there is anything specific you would like to share in the future, we would be happy to hear it. We look forward to hosting you again at Extended Stay America and ... read more
Location and price is about it. Its not un-stayable but dont expect much other than a bed and cold AC. Breakfast is muffins and nutri grains....
Business response:
Dear Guest, We sincerely apologize that other aspects of your stay, including breakfast offerings and overall expectations, did not fully meet your satisfaction. Your comments are important to us and have been noted for review as we continue working to improve our services and guest experience. We truly value your input and appreciate you bringing this to our attention. We hope you will consider giving us another opportunity to provide a better stay in the future. Sincerely, Hotel Management
Excellent location and staff were amazingly helpful!
The bed was fine. The cleanliness was ok. They did not have a blow dryer so I went down to front desk and they gave me one but it hardly worked and the outlet in the bathroom did not work so I couldn’t use it. Prob would not return
Business response:
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you found the bed and the cleanliness satisfactory. However, we sincerely apologize for the inconvenience caused due to the non-functional hair dryer and the bathroom outlet not working. This is certainly not the standard we aim to provide, and your concerns will be shared with the housekeeping team for review. We truly value your feedback as it helps us improve our services. We hope you will consider giving us another opportunity to provide yo... read more
Staff was perfect and friendly it was the room that was not really clean beds were great it was the bathroom the tub had someone else hair in it the tub itself looks dirty the walls felt slimy there was crumbs on the counter inside the fridge was clean though everything else was fine
Bad
Dirty rooms and uncomfortable bed
Business response:
Dear Guest, We sincerely apologize to hear that the cleanliness of the room and the comfort of the bed did not meet your expectations. Providing a clean, comfortable, and relaxing environment for our guests is extremely important to us, and we regret that we fell short during your visit. Your comments will be shared with our housekeeping and management teams so that these concerns can be reviewed and improvements can be made. We truly appreciate your feedback and hope to have the opportunity to welcome you back for a better ... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,041 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.