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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I've always stayed at this specific location due to location and staff was always accommodating however the last 2 times I've stayed I have noticed roaches in bathroom and behind the headboard, I'd hate to move hotels but it may seem like I would need to, besides that hotels great.
Business response:
Dear Guest, Thank you for taking the time to share your feedback and for your continued loyalty. We’re pleased to hear that our location and team have made your stays enjoyable. At the same time, we regret that certain aspects of the room affected your experience, and we have shared your observations with our housekeeping and maintenance teams to guide improvements. Providing a clean and comfortable environment is a top priority, and your input is invaluable in helping us maintain these standards. We hope you will consider r... read more
Room need a better clean. Staff need to be friendly. Amenities need to be better(specially the breadfast to go)
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We apologize that the cleanliness of the room and the staff's interactions did not meet your expectations. We also appreciate your comments on our amenities, particularly the grab-and-go breakfast, and will address these areas to ensure a more comfortable and welcoming experience. We value your input and look forward to providing a more enjoyable stay on your next visit. Sincerely, Hotel Management
Check in was awesome, Robert was helpful/informative . The room was clean, bath tub was a little dingy. Everything else is good.
Business response:
Dear Guest, We’re thrilled your check-in at Extended Stay America went smoothly and that Robert’s attentive guidance made a difference. It’s great to hear your room was clean and comfortable, and we appreciate your feedback about the bathtub, as it helps us improve. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
Good night!
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
I would stay here again. Great location, great price. The room was clean and comfortable.
The floors in the room were very filthy upon arrival and the room was very stuffy/muggy feeling, even with the A/C running. The bathtub was also not very clean and there were some stains/spots on the white linens.
Business response:
Dear Guest, Thank you for sharing your experience. We are very sorry that your accommodations did not meet your expectations, particularly regarding cleanliness and the overall comfort of the room. It’s disappointing to learn that these factors affected your stay. Your feedback is invaluable and will be shared with our team to help enhance the experience for future guests. We hope to welcome you again and provide a stay that is more comfortable and enjoyable. Sincerely, Hotel Management
Room was okay the staff was super friendly
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are happy to read how much you liked your guest room. It is our goal for your stay with us to feel like home and to be as comfortable as possible. We are also happy that the service provided by our staff meets your expectations. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
The place is definitely rough around the edges, but we had a fantastic stay. The property is safe and is in a great central location with a ton around. The overall hotel is run down and outdated, but our room was SPOTLESS. The bed was comfy, we had everything we needed. If you're looking for a high end, updated stay, this isn't it. But if you're looking for somewhere of value that is clean and a good place to sleep, this is an excellent choice.
The stay was mostly uneventful beginning with Vanessa being so kind and professional to assist me with my late check-in. The non smoking room was clean, and towels sufficient. The apartment sized refrigerator was extremely clean and no foul odors. The one problem I had was on Tuesday, December 16, 2025 the day I was to attend my daughter’s Graduation I was going to shower and there was NO WATER in the entire hotel. In a panic I called the front desk and was informed there was work being done on the water lines, and that ther... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,036 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.