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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Surrounding area around hotel seemed nice enough. Rooms are fairly worn down. Bed was comfortable enough and served its purpose for the price and for one nights stay
Business response:
Dear Guest, We’re glad to hear your visit felt restful and offered the comfort you needed, and we appreciate you sharing honest thoughts about the accommodations. Feedback like yours helps us focus on upgrades and a better overall guest experience moving forward. We hope to welcome you back to Extended Stay America in the future and provide an even more enjoyable stay. Sincerely, Hotel Management
Strange smell in room Other than that okay To catch some sleep and up and go - worked ok
Business response:
Dear Guest, Thank you for choosing us for your recent stay. We are committed to delivering top-notch accommodations and service, and we apologize for any lapses in meeting your expectations. Your feedback is invaluable to us. While we are pleased to know the stay served its purpose and allowed for a convenient overnight visit, we apologize that the environment did not feel entirely comfortable. We continually review guest feedback to help reinforce our standards and address areas that need closer attention. Your comments are... read more
nice quit and bmnear everything i need
I've always stayed at this specific location due to location and staff was always accommodating however the last 2 times I've stayed I have noticed roaches in bathroom and behind the headboard, I'd hate to move hotels but it may seem like I would need to, besides that hotels great.
Business response:
Dear Guest, Thank you for taking the time to share your feedback and for your continued loyalty. We’re pleased to hear that our location and team have made your stays enjoyable. At the same time, we regret that certain aspects of the room affected your experience, and we have shared your observations with our housekeeping and maintenance teams to guide improvements. Providing a clean and comfortable environment is a top priority, and your input is invaluable in helping us maintain these standards. We hope you will consider r... read more
Room need a better clean. Staff need to be friendly. Amenities need to be better(specially the breadfast to go)
Business response:
Dear Guest, Thank you for sharing your feedback regarding your recent stay. We apologize that the cleanliness of the room and the staff's interactions did not meet your expectations. We also appreciate your comments on our amenities, particularly the grab-and-go breakfast, and will address these areas to ensure a more comfortable and welcoming experience. We value your input and look forward to providing a more enjoyable stay on your next visit. Sincerely, Hotel Management
Check in was awesome, Robert was helpful/informative . The room was clean, bath tub was a little dingy. Everything else is good.
Business response:
Dear Guest, We’re thrilled your check-in at Extended Stay America went smoothly and that Robert’s attentive guidance made a difference. It’s great to hear your room was clean and comfortable, and we appreciate your feedback about the bathtub, as it helps us improve. We look forward to welcoming you back for another enjoyable stay. Sincerely, Hotel Management
Good night!
Business response:
Dear Guest, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management
Cockroaches. AC was broken and we had to relocate to another room
Business response:
Dear Guest, We’re sorry to learn about the issues that affected your stay, particularly the condition of your room and the inconvenience caused by the air conditioning not functioning as expected. We understand how disruptive it can be to have to relocate after settling in, and we appreciate your patience while our team helps you find alternative accommodation. Feedback like yours is valuable and is reviewed internally to help us better understand guest experiences and areas that require closer attention. We hope you will co... read more
The stay was mostly uneventful beginning with Vanessa being so kind and professional to assist me with my late check-in. The non smoking room was clean, and towels sufficient. The apartment sized refrigerator was extremely clean and no foul odors. The one problem I had was on Tuesday, December 16, 2025 the day I was to attend my daughter’s Graduation I was going to shower and there was NO WATER in the entire hotel. In a panic I called the front desk and was informed there was work being done on the water lines, and that ther... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,957 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.