This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
no complaints
Poor breakfast
Business response:
Dear Guest, Thank you for taking a moment to share your feedback with us. We’re sorry that our grab-and-go breakfast didn’t meet your expectations. It’s designed to offer a quick and convenient start to the day, though we understand some guests prefer more variety. Your comments are appreciated and will be reviewed as we look to enhance future offerings. We hope you’ll consider staying with us again for a more satisfying visit in the future. Sincerely, Hotel Management
Surrounding area around hotel seemed nice enough. Rooms are fairly worn down. Bed was comfortable enough and served its purpose for the price and for one nights stay
Business response:
Dear Guest, We’re glad to hear your visit felt restful and offered the comfort you needed, and we appreciate you sharing honest thoughts about the accommodations. Feedback like yours helps us focus on upgrades and a better overall guest experience moving forward. We hope to welcome you back to Extended Stay America in the future and provide an even more enjoyable stay. Sincerely, Hotel Management
Strange smell in room Other than that okay To catch some sleep and up and go - worked ok
Business response:
Dear Guest, Thank you for choosing us for your recent stay. We are committed to delivering top-notch accommodations and service, and we apologize for any lapses in meeting your expectations. Your feedback is invaluable to us. While we are pleased to know the stay served its purpose and allowed for a convenient overnight visit, we apologize that the environment did not feel entirely comfortable. We continually review guest feedback to help reinforce our standards and address areas that need closer attention. Your comments are... read more
nice quit and bmnear everything i need
Cockroaches. AC was broken and we had to relocate to another room
Business response:
Dear Guest, We’re sorry to learn about the issues that affected your stay, particularly the condition of your room and the inconvenience caused by the air conditioning not functioning as expected. We understand how disruptive it can be to have to relocate after settling in, and we appreciate your patience while our team helps you find alternative accommodation. Feedback like yours is valuable and is reviewed internally to help us better understand guest experiences and areas that require closer attention. We hope you will co... read more
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,036 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.