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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The service staff was great, friendly and helpful. However, the room we stayed had roaches, I was not able to inform the property at check out as there was no one at the front desk when we were leaving.
Excellent hotel Clean and friendly staff
Business response:
Dear Nalini, Thank you for your kind words about Extended Stay America! We're delighted to hear that you had an excellent experience with our clean accommodations and friendly staff. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Hotel Management
Very nice. I had booked 2 nights at another hotel and had to leave after the 1st night. It was awful. Extended Stay was considerably nicer and the staff was excellent and very accommodating. Would book this hotel again when returning to the area.
Stains on the linens. Kinda noisy at night.
Business response:
Dear Guest, Thank you for your feedback. We apologize that our housekeeping staff overlooked some areas in your room. We will address this matter with our housekeeping associates to ensure it does not happen again. We hope you will accept our apologies for the noise disturbances you experienced. This concern should not have gone unaddressed, and we sincerely apologize for how much it affected your stay. We hope you will consider giving us another opportunity to host you and welcome you back soon.Sincerely,Hotel Management
Well it was very close to a reunion that was happening at Cafe Murano, so it was perfect (2 blocks away). It's extended stay, but some travelers might not understand that idea. The staff or maybe a little flyer could explain that things like hair dryers and everything else are available at the front desk. It was shown on a small table top card in the room, but the best time to explain is at check in. Very simple and easy improvement for the regular hotel guest that ended up in an extended suite.
Business response:
Dear James, Thank you for choosing to stay with us and for sharing your review. We are pleased that our great location is perfect for your visit. In addition, please know that your comments have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. Thank you for staying at Extended Stay America and posting such a generous review. We look forward to accommodating you again whenever your travels bring you to the city.Sincerely,Hotel Management
Property was nice and clean, friendly staff. I had no issues while staying here. I will choose to stay again whenever I’m in the Altamonte area.
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 3,077 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.