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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Rocilyn and gentleman at the front desk were informative and offered great service.
Business response:
Dear Kathleen, Thank you for being our guest and for taking the time to share your experience with our incredibly talented team. We will surely recognize Rocilyn and the team for all they did to make your stay even more enjoyable. We are fortunate to be a part of such a great team that works daily to meet and exceed our guests' expectations. It was a pleasure hosting your visit at Extended Stay America, and we hope to have the opportunity to welcome you again real soon.Sincerely,Hotel Management
Quiet and clean
Front desk had a big smile on her face when being greeted.
Business response:
Dear Louis, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America.Sincerely,Hotel Management
The bathroom could’ve used a bit more cleaning, or renovating. It looked moldy around the drain of the tub and it seemed to be peeling as well, and there were hairs on the bathroom wall, the room was pretty nice however, and the pillows were fluffy :)
Business response:
Dear Rouby, Thank you for taking the time to share your review. Your feedback is invaluable and allows us to address areas that could have made your stay more enjoyable. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that the bathroom condition detracted you from having an outstanding stay. Your comments will help us to ensure a better experience for every guest as we advance. We hope to welcome you again soon.Sincerely,Hotel Management
The room was very nice. The staff was nice. Only a couple things could be better. 1. The hot and cold water were backward. 2. The breakfast wasn't very good. Muffins were not real fresh. No butter. Only grits, no oatmeal. No juice or milk.
A Little Pricey for an Average Room An OK place for a short stay and if you just really need a place to sleep. There are no real amenities. No pool, no lobby other than a check-in space. It was clean and staff were friendly. It was a bit pricey for what you get.
Business response:
Dear Charles, Thank you for sharing your experience with us! We are pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. As with most areas, certain times of the year are busier and command higher rates; however, we make every effort to be priced competitively. We look forward to welcoming you back soon. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,878 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.