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Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall good. However a few downsides. Grab n go breakfast is garbage - they don't even offer real creamer for the coffee. I leave for work early and the parking lot lights are not on in the dark - made me feel a little uneasy. They don't offer anything to help with keeping room clean (paper towels, swiffer to wipe up floor) and they only clean every 2 weeks. I don't feel that is sufficient; for me it should at least be weekly. However, they were always helpful and friendly and the place is pretty clean.
This is always where we stay for the Highland Games!
Business response:
Dear Jacque, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate the fantastic rating and review. It was our pleasure accommodating you, and we look forward to your next visit with us.Sincerely,Hotel Management
The property was clean and are room smelled of strong bleach which is good since it was clean. I had to kill 3 bugs in the bathroom and the curtains had perfect little holes in them, like some bugs but into them and the breakfast could be a bit better but overall it was good.
Business response:
Dear Karina, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
Pas plus que ça
Business response:
Dear Alain, Thank you for sharing your experience. We appreciate our guest's valuable feedback as we continually strive to grow and improve our guest services. Thank you again for sharing, and we hope to see you soon. Sincerely,Hotel Management
Extended stay that you have to request a coffee pot, tissues and cups,etc for your room. Doesn’t make sense. The floors appear to be the only renovations they did a few years ago. Everything kitchen wise is extremely outdated.
Business response:
Dear Donna, Thank you for being our valued guest and posting your remarks online. We were sorry you felt your room did not have the amenities that you desired. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
You get exactly what you pay for. The staff were friendly and helpful but the place is sketchy and a little dirty. If you need accommodations cheaply and on short notice it's fine.
Business response:
Dear Patrick, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional stay; we are sorry this was not your case. We hope you will give us another chance to provide you with the hospitality you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,816 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.