Extended Stay America - Orlando - Altamonte Springs

Business response:

Frank, thank you for sharing your experience with fellow travelers. We are glad you were pleased with our well-kept accommodations. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. We also appreciate you pointing out the things you would change. Everything we do aims to provide our guests with an excellent hotel experience; therefore, we are grateful for the feedback. Thank you again, we hope you will choose us the... read more

Business response:

Roderick, thank you for the nice feedback. We are thrilled we met your expectations for an enjoyable stay at Extended Stay America. We hope to have the pleasure of doing so again on your next visit to Orlando. Sincerely, Hotel Management 

Business response:

Joseph, thank you for choosing Extended Stay America and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to make your next visit a great one. Sincerely, Hotel Management 

Business response:

Yue, thank you for taking the time to share comments about your stay. While we appreciate your nice rating, we regret any inconvenience you faced with regard to the change in service policies due to the current circumstances. We are sorry for the inconvenience this caused. It was a pleasure serving you, and we hope to welcome you back soon. Sincerely, Hotel Management