This profile has been claimed by the business owner or representative.
Extended Stay America - Orlando - Altamonte Springs
- Hotels
- Altamonte Springs, FL
About this business
Location details
302 Northlake Blvd., Altamonte Springs, FL, 32701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location for the event I was attending, neat & clean. Staff was friendly & efficient.
Business response:
Thank you for sharing your experience at Extended Stay America. We are glad your stay with us was great, and our location worked well for you. We are also delighted to know that you loved our well-maintained property and the service provided by our staff. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again soon! Sincerely, Hotel Management
Nice Stay It was a good stay quiet and got to relax
This location was short staffed, so I had to wait about 10 mins before being helped. The room was clean and the area around the property was clean. It’s not far from the highway or shopping and dining.
Business response:
Sue, we appreciate you being our guest at Extended Stay America. It is good to know our location was ideal for your needs and that you liked your well-appointed room. However, we are sorry for the delay you experienced at the time of check-in and the inconvenience it caused. We hope this did not overshadow the otherwise great stay you had being our guest and that you will visit us again. Sincerely, Hotel Management
A few carpet stains but over-all nice stay. No pool whuch was a bummer
Great place to Stay I have stayed there numerous times and my experience was always good.
Business response:
Raymond, thank you for returning to Extended Stay America. There is no better compliment than a guest who keeps coming back time after time. We are so glad you continue to enjoy our hospitality and comfortable accommodations. It is always our pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Would stay again.
Great customer service
The outside is appealing and conveniently located near the mall, restaurants and a walkable lake. Unfortunately, the rooms are dated, a bit dark and need a total facelift.
Business response:
Kathy, thank you for choosing to stay with us. We are delighted to hear you had an enjoyable, comfortable stay and our location was perfect for your needs. However, we are sorry your suite fell short of expectations. We are remodeling our suites this year, and it does take time to complete each part of the project. Please don't hesitate to request an updated suite the next time you stay with us, and we'll do our best to accommodate you. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hote... read more
Deceit As always you misrepresent the place. I very upset when I saw in a little corner in the lobby the put a few items included cold coffee. the deceit come it is not I saw on picture. I saw on the picture a big dining room which about 15 to 20 people I saw picture of waffle and hot cake etc... The floor in the room was dirty and sticky I had to spread towels on the floor to walk on
Business response:
Marie, thank you for staying with us. We are sorry we did not meet your expectations, and for the inconvenience you faced while here. We also apologize for the cleanliness issue you encountered in your suite. Please know we have addressed your comments with our housekeeping associates, and steps are being taken to ensure this is not repeated. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs
How is Extended Stay America - Orlando - Altamonte Springs rated?
Extended Stay America - Orlando - Altamonte Springs has a 3.3 star rating with 2,879 reviews.
When is Extended Stay America - Orlando - Altamonte Springs open?
Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.