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Extended Stay America - Orlando - Altamonte Springs

4.2
  • Hotels
  • Altamonte Springs, FL

About this business

HospitalityHotels

Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. 

Location details

302 Northlake Blvd., Altamonte Springs, FL, 32701, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.21,624 reviews
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Dawn's profile image
3 years ago

Not great Had to keep making trips to the front desk to ask for dishes, sheets (for a pull out couch in the room) and toilet paper. Nothing extra was kept in the room. They had limited dishes, I was told that they were out of almost everything. And a roach, I killed in the kitchen sink. Overall not real thrilled with my experience there. 

Business response:

Thank you for your review of your recent stay. We are sorry for your disappointment with our hotel's policy and regret any inconvenience it caused. Also, we are sorry for the issues in your suite. Our pest control provider has serviced our hotel, and we are working to ensure such issues do not happen in the future. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management 

Weston's profile image
Weston 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

Not much to dislike. I was very comfortable. Had to cut my stay short by a day because of a relative in hospital, so I thought there would be a credit for the 2nd night, but nothing was said. 

Business response:

Thank you for being our guest at Extended Stay America. We appreciate your perfect rating and are glad you had an overall pleasant stay. However, we regret you had to leave us earlier than expected and for any lack of empathy our associates may have shown you. Please accept our good wishes for you and your family and we hope to welcome you back under more happy circumstances and soon. Sincerely, Hotel Management 

Michael's profile image
Michael 
3 years ago
Nastasia's profile image
Nastasia 
3 years ago
Anonymous's profile image
Anonymous 
3 years ago

There were sticky floors and a lot needed to be cleaned 

Business response:

Thank you for choosing us and for taking the time to post a review. We apologize for the cleanliness issues you encountered. We will share your comments with our housekeeping team and make sure we are more diligent. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management 

Alejandra's profile image
Alejandra 
4 years ago

Good Good. Clean. 

Business response:

Alejandra, thank you for being our guest and for taking the time to post a review. We are glad you were pleased with our immaculate accommodations. It was our pleasure having you as our guest at Extended Stay America, and we look forward to welcoming you back soon Sincerely, Hotel Management 

Kathryn's profile image
Kathryn 
4 years ago

The area for dogs was great. The rooms are very tired. 

Business response:

Kathryn, thank you for sharing your evaluation with us. Although you liked certain aspects of your stay, we are sorry for the disappointment you had with the overall condition of your suite. We hope to have another opportunity to welcome you back in the future. Sincerely, Hotel Management 

Anonymous's profile image
Anonymous 
4 years ago

Decent enough Not the best out of the extended stay locations.. their beds ain't as comfortable as most of them usually are. But still a decent spot. 

Business response:

Thank you for choosing Extended Stay America. We are glad you were pleased with most aspects of your stay. However, we regret you found our beds to be uncomfortable. Please know our front desk associates are always available to help make you as comfortable as possible. Thank you again, and we hope to have the chance to welcome you back soon. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Orlando - Altamonte Springs

How is Extended Stay America - Orlando - Altamonte Springs rated?

Extended Stay America - Orlando - Altamonte Springs has a 4.2 star rating with 1,624 reviews. 

When is Extended Stay America - Orlando - Altamonte Springs open?

Extended Stay America - Orlando - Altamonte Springs is open now. It will close tomorrow at 12:00 a.m.