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Extended Stay America - Orlando - Convention Center - Universal Blvd
- Hotels
- Orlando, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
8750 Universal Blvd., Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hôtel défraichie J'ai eu le sentiment d'être dans un hotel de seconde zone, et à l'entrée de ma chambre, j'ai eu l'impression d'être dans un film glauque et peut-être même d'horreur. J'ai rêvé à des insectes et des animaux morts la 1ère nuit tellement l'état de la chambre était délabré et usée avec son tapis datant au moins de 30 ans tout comme le reste du mobilier. Heureusement les lits quoique ferme, étaient de qualité corrects. Ce qui a sauvé un peu la mise, c'est l’accueil de Fabienne avec son sourire et sa bonne humeur.
Business response:
Alain, we sincerely apologize for the problems you encountered while being here. To provide a clean, fresh and functional accommodation is most important for us, but we are extremely sorry we fell short of making this happen for you. We have shared your concerns with the responsible teams in an effort to improve our performance moving forward. On a positive note, we are happy you liked the service provided by Fabienne. Please consider choosing us again so we can restore your trust. Sincerely, Hotel Management
Business response:
Marsha, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Great Location - Dirty Rooms Great location for the Orlando Convention Center and downtown. However I was not at all impressed by the hotel. Room #1 was dirty... the toilet was actually clogged. Gross Room #2 was dirty but manageable. We found many foreign hairs on towels, beds, and in the shower. We luckily didn’t have to use the kitchen during our stay being it wasn’t much better! The room generallly didn’t look cleaned. Plus visually everything was just a little beat up Breakfast - Aweful! Plus they don’t have any water u... read more
Business response:
Jena, thanks for evaluating your stay. We are glad to read you had an overall pleasant visit and that you liked our location. However, we are sorry for the cleanliness issue and that you were unhappy with our complimentary grab-and-go breakfast. We truly regret the inconvenience it caused. Your feedback is appreciated as it will help us improve our service and facilities moving forward. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thomas, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice
Business response:
Jay, thank you for being our guest at Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Great location. You get what you pay for. It was very unpleasant to experience really intense smell from people next door cooking all the time. Not sure will ever do it again.
Business response:
Daniel, thanks for being our guest. We are glad to read you liked our location and that you found us to be a good value. Having said that, we apologize for the odor problems in your room. We have shared your comments with our housekeeping staff, and we will be more diligent in our efforts. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
The hotel was good for the price but the breakfast was lacking.
Business response:
Thanks for evaluating your experience at our hotel. We are pleased to read you had an overall pleasant visit and liked some aspects of our hotel. However, we are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope to have the opportunity to serve you again on your future visit to our city. Sincerely, Hotel Management
Business response:
Chiquita, thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Orlando - Convention Center - Universal Blvd
How is Extended Stay America - Orlando - Convention Center - Universal Blvd rated?
Extended Stay America - Orlando - Convention Center - Universal Blvd has a 4.3 star rating with 2,135 reviews.
When is Extended Stay America - Orlando - Convention Center - Universal Blvd open?
Extended Stay America - Orlando - Convention Center - Universal Blvd is open now. It will close tomorrow at 12:00 a.m.